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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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In this episode we discuss what a CRM is and why it is one of the most critical tools in your business today. Despite this around 70% of businesses still don't have one even though almost everyone who gets one improves. It's a no brainer if you want to improve your customer service particularly since 83% of people will pay more for a better customer service.
Join Jeremy Pearce, Floris Blok and Avon Collis in this discussion and many more on The Front Line - sales and marketing podcast. Look us up on LinkedIn and feel free to connect or to ask questions.
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