HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In an age where old-fashioned customer service is getting lost in the noise of automation, digitalization, and depersonalisation, giving your customers an experience to remember when they visit your business can, and will, make you stand out from the competition. That’s what Consumer Behaviouralist and King of Customer Experience, Ken Hughes, explained when he took to the 2025 Salon Owners Summit stage to present the first keynote, How to Use CX To Build Brand Success.
To read the blog, click here.
Published on March 9, 2025 by Avril Kealy
Keep learning from the experts, and click here to read more of the 2025 Salon Owners Summit Recaps.
186 episodes