In this episode, Rich and Whitney Hill discuss:

• How learning to stay quiet helped her earn respect in a male-dominated industry
• The moment she realized operations would be the key to scaling her business
• Why radical transparency creates team alignment and long-term trust
• Lessons from transitioning into construction without a background in the field
• How purpose and passion help sustain resilience as an entrepreneur

Key Takeaways:

• Strategic silence is an incredible tool. Knowing when not to speak can be just as powerful as knowing what to say.
• Operational precision isn’t just structure—it’s strategy. Embracing metrics, clarity, and accountability helped align her team toward growth.
• When entering a new space, don’t pretend to know it all. “If I go into a room and think I know everything, I’m gonna learn nothing.”
• Personal growth is about making a difference, not just achieving success. Whether impacting a few people or many, your willingness to be vulnerable, honest, and supportive can create meaningful connections that transcend professional boundaries.
• Focusing on radical transparency, clear metrics, and empowering others creates a culture that sustains itself.

"Sometimes just being honest about things you've gone through can go a long way." — Whitney Hill

About Whitney Hill:

Whitney Hill is the co-founder and CEO of SnapADU, a leading design-build firm specializing in accessory dwelling units (ADUs) in San Diego. With a focus on creating innovative housing solutions, SnapADU has grown to a $15M business, completing over 100 ADU projects and becoming a trusted authority in the residential construction space.

Whitney combines her background in operations and strategy with a passion for addressing California’s housing shortage. Through transparency, thoughtful design, and cutting-edge processes, SnapADU empowers homeowners to build flexibility and value into their properties while fostering meaningful client relationships.

Connect with Whitney Hill:

Website: https://snapadu.com

Instagram: https://www.instagram.com/snap.adu/

Facebook: https://web.facebook.com/snapadu

LinkedIn: https://www.linkedin.com/company/snap-adu

Connect with Rich Woo:

Website: www.catalyst.nm.com

LinkedIn: www.linkedin.com/in/richwoo/

Instagram: https://www.instagram.com/rich_woo/?hl=en

Book: The Relationship Recession - https://a.co/d/dXlXd71

Email: [email protected]