Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 511112281 series 3646124
Content provided by Alan Lothian, John Dee, Russell Watkins, Alan Lothian, John Dee, and Russell Watkins. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alan Lothian, John Dee, Russell Watkins, Alan Lothian, John Dee, and Russell Watkins or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
The Dynamic Duo of Russell & Alan bring in Series 3 with a bang!
With John missing (don't worry he'll be back!) the guys get stuck in to topics and comments from our audience.
In this episode we focus on Voice of the Customer and the 'pull' this can provide businesses to learn about what adds value for customers. Knowing the difference between 'needs' and 'wants' is vital.
We also manage to cram in assessment pitfalls, the view of Quality in an organisation's structure, and a 'Karakuri' museum in Japan.
If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
Remember also that we are now available on all good (and some not so good) streaming platforms!
The #TRIL Team are:
John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
Russell Watkins. Sempai Ltd. www.sempai.co.uk
25 episodes
