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Content provided by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Designing a Client Loyalty Program | ft. Joe Crisara | Ep.430

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Manage episode 462628790 series 1416188
Content provided by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Are you ready to grow your trade business with strategies that truly work? 🚀

In this episode of the Site Shed Podcast, we break down how to design effective client loyalty programs and build a thriving sales culture for your trade business. Discover how to turn recurring revenue ideas into action and keep your customers coming back for more. Whether you’re a plumber, electrician, or HVAC professional, these tips will revolutionise your approach to customer retention strategies. Don’t miss out on these game-changing insights!
Watch the video version of this podcast at https://youtu.be/YxazrLwA_vw

Discussion Points:

00:00 Teaching blue-collar pros to communicate value
04:16 Challenges with client loyalty programs
06:48 Benefits for recurring service businesses
11:07 Maintenance as a continuous need
15:43 Front-of-line service for homeowners
16:49 VIP service perks and priority scheduling
22:37 Cooler months ideal for maintenance focus
25:14 Flexible solutions beyond ultimatums
29:28 Warranties significantly boost revenue
33:01 Highlighting 5-year warranty benefits
35:35 Financing equipment with long-term deals
39:31 Service agreements enhance customer care
40:47 VIP clients receive exceptional treatment
46:49 Maintenance covers occasional repairs
49:14 Prevent price shopping with agreements
51:09 Fast quotes with tiered options
54:11 Competitive pricing in renovations

Resources:

Get a copy of Joe’s best selling book at https://book.servicemvp.com

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!


👀 Check This Out:

Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net
📲 Stay Connected:

⭐ Enjoyed This Episode? Leave us a review here!

  continue reading

446 episodes

Artwork
iconShare
 
Manage episode 462628790 series 1416188
Content provided by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses, Matt Jones - Helping Tradies Build Smarter, and Scalable Businesses or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Are you ready to grow your trade business with strategies that truly work? 🚀

In this episode of the Site Shed Podcast, we break down how to design effective client loyalty programs and build a thriving sales culture for your trade business. Discover how to turn recurring revenue ideas into action and keep your customers coming back for more. Whether you’re a plumber, electrician, or HVAC professional, these tips will revolutionise your approach to customer retention strategies. Don’t miss out on these game-changing insights!
Watch the video version of this podcast at https://youtu.be/YxazrLwA_vw

Discussion Points:

00:00 Teaching blue-collar pros to communicate value
04:16 Challenges with client loyalty programs
06:48 Benefits for recurring service businesses
11:07 Maintenance as a continuous need
15:43 Front-of-line service for homeowners
16:49 VIP service perks and priority scheduling
22:37 Cooler months ideal for maintenance focus
25:14 Flexible solutions beyond ultimatums
29:28 Warranties significantly boost revenue
33:01 Highlighting 5-year warranty benefits
35:35 Financing equipment with long-term deals
39:31 Service agreements enhance customer care
40:47 VIP clients receive exceptional treatment
46:49 Maintenance covers occasional repairs
49:14 Prevent price shopping with agreements
51:09 Fast quotes with tiered options
54:11 Competitive pricing in renovations

Resources:

Get a copy of Joe’s best selling book at https://book.servicemvp.com

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!


👀 Check This Out:

Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net
📲 Stay Connected:

⭐ Enjoyed This Episode? Leave us a review here!

  continue reading

446 episodes

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