Some moments don’t arrive gently. They shake you awake and force you to see the world differently.

For Professor Arad Reisberg, that clarity began in childhood, sitting on “whites only” benches in apartheid-era South Africa and feeling, long before he had language for it, that something was deeply wrong. Growing up openly gay, Jewish and a migrant, he learned early what it meant to move through the world as both insider and outsider.

Years later, a quiet moment at home changed everything. His husband, a cardiologist, listened to his chest, paused, and said the words that led to a life-altering diagnosis and open-heart surgery. Recovery brought its own lessons - about invisible struggles, misplaced expectations and the humanity we all rely on but rarely talk about.

Emerging from that experience, Arad found a clarity he hadn’t had before. A sharper sense of what matters, what doesn’t, and why lived experience is often the most powerful form of leadership. And he understood that real change, whether in education, healthcare or society, starts with empathy, courage and the willingness to truly listen.

This conversation is a reminder that purpose isn’t discovered in titles or achievements … but in the moments that break the script and show us who we really are.

The Unlock Moment is hosted by Dr Gary Crotaz, PhD — executive coach, speaker and award-winning author. Downloaded in over 120 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.