It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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This week's episode features a "talkin' shop" session with Dr. Noah Schaffer, VP of Advanced UX with Human Factors International. You don't want to miss this extremely insightful conversation where Darren and Dr. Noah spend time addressing key topics associated with the discipline
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