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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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The landscape of UX today is quite active. Given that information is crucial for personal growth and development, one would expect all the resources provided to be beneficial; however, this is far from the case. Many of the resources presented today are chock full of obstacles in the form of misinformation that are adding to the seemingly ambiguous space we know as UX. In this talk from a UX Akron event in 2021, Darren provides issues and examples associated with misinformation and ways to help us filter and overcome these stumbling blocks.
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