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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In Episode 3 of the Strength & Strategy Series, we focus on what keeps a business alive — not just growing: customer service and professionalism.
Host Tracey explores how reliability, clear communication, and genuine trust-building separate brands that last from those that fade. Joined by insightful guests, this conversation challenges entrepreneurs to raise their standards — not as a luxury or ideal, but as a necessity for survival in today’s competitive market.
Learn how professionalism shapes reputation, why consistent service earns loyalty, and how raising expectations within your team sets the tone for long-term success.
🕘 New episodes every Monday at 9 AM
🎯 Subscribe to the full 8-part Strength & Strategy Series
#StrengthAndStrategy #MSRMedia #CustomerService #Professionalism #TrustBuilding #Leadership #BusinessGrowth
Executive Producer/ CEO Publisher
Tracey Williams-Dillard
MSR Digital Studio
Ray Seville
Minnesota Spokesman-Recorder
3744 4th Avenue South
Minneapolis MN 55409
612-827-4021
5 episodes
