In this episode of Training That Works, Rustin Schroeder talks with Kevin Quirk about what makes training stick, why most programs fail, and how leaders can create learning environments that truly change behavior. Kevin shares his best and worst training experiences—from executive coaching that built accountability across teams to sales programs that focused on psychology over rigid frameworks. He also explains why most day-long lectures waste time and how bite-sized, practice-driven training creates lasting results.

The conversation doesn’t stop at theory. Kevin reveals how AI is reshaping training with dynamic roleplays that adapt to real scenarios, why accountability buddies keep skills alive, and what he would do if he ran training at Sword Health. He opens up about his personal drive as a coach, the books that shaped his leadership style, and how leaders can leverage their networks to solve hard problems in smarter ways.

If you’ve ever wondered how to move past boring lectures and create training that people actually use, this episode delivers the blueprint. And by the end, you’ll see why Kevin believes combining AI, practice, and coaching is the future of workplace learning.

🎙️ Training That Works — where top performers share what actually works.

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