In this episode of Training That Works, Rustin Schroeder talks with Carolyn Manuel about what separates forgettable training from the kind that actually changes seller behavior… fast. She reveals why her best learning moments were peer led, how role play and scenario work cement skills, and why micro, searchable video libraries beat three-day marathons every time. Then she tells the story every seller has lived… the door shuts, a heavy binder lands, and productivity dies. What she does next will change how you design your next session.

Carolyn also opens her playbook from AlphaSense’s world-class enablement… multiple modalities, high engagement, and relentless practice so reps can handle real objections with confidence. You’ll hear her favorite foundation for new sellers… why starting from zero each January fuels her… and the exact coaching lens she uses to turn around struggling reps. If you lead training or manage a team, this conversation gives you a clear model to copy today… and permission to rip up what isn’t working.

🎙️ Training That Works — where top performers share what actually works.

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