Value In Mistakes | Anthony Brady WFM Unfiltered

WFM Unfiltered | Workforce Management Podcast « »

4M ago 40:00

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What happens when you discover your greatest lessons in the middle of your biggest mistakes? In this compelling episode of WFM Unfiltered, Irina welcomes Anthony Brady, a seasoned WFM professional with over 20 years of experience in workforce management. Anthony’s career spans influential roles at eBay, PayPal, Dublin Airport, and Accenture, where he’s led transformative projects that continue to inspire. Today, he runs his own consultancy, sharing hard-earned wisdom with the WFM community.

From Dublin to the global stage, Anthony shares stories of his own “A-Hole Phase,” a period of overconfidence many WFM professionals might recognise. With brutal honesty, he revisits the power plays, ego trips, and missteps that shaped his journey. Have you ever wondered where confidence turns into arrogance? Anthony discusses how he learned to walk the fine line and why humility and collaboration are WFM’s secret weapons.

Irina and Anthony dig into the age-old conflict between WFM and operations, challenging listeners to reframe the narrative. They discuss power dynamics, blame games, and the lessons that come from relationship-building between departments. Discover Anthony’s take on why relationships with internal customers are just as important as forecast accuracy—and how prioritising people over perfection can change everything.

If you’ve ever wondered whether your mistakes could become your greatest strengths, this episode is a must-listen. Get ready for raw stories, practical tips, and the kind of honesty WFM Unfiltered is known for.

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