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The Cost of Avoiding Conflict: A 3-Step Framework for Real Conflict Resolution
Manage episode 486621670 series 3135915
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Show Notes
Guest: Collin Stevens, Director of Employee Performance and Engagement at Your Health
Host: Jamie Preston
Key Topics Covered:
- Why unresolved conflict always impacts patient care
- The difference between “winning” a conflict and truly resolving it
- How personality and upbringing shape our response to tension
- A 3-step process for authentic and effective conflict resolution
- The importance of boundaries, vulnerability, and listening with intent
- How leaders can model respect and elevate team trust
Collin’s 3-Step Framework:
- Listen to Understand – Not to win, not to respond.
- Get It All Out – Don’t treat half the wound and expect full healing.
- Find Common Ground – Set boundaries, build respect, and move forward stronger.
Reflection Prompt:
Who do you need to have an honest conversation with today? What’s one step you can take to start the healing process?
www.YourHealth.Org
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