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Welcome to Talking Hospitality, where we’re all about real conversations, fresh insights, and actionable solutions for today’s hospitality leaders. Whether you’re managing a restaurant, running a hotel, or leading a team in hospitality, this podcast brings together industry pros with one goal: to help you tackle challenges, stay ahead of trends, and lead with confidence. Hosted by Timothy R Andrews, Tracey Rashid, and Joe McDonnell, each episode dives into hot topics—think recruitment strate ...
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What happens when hospitality businesses keep saying “we support mental health” — but don’t back it up with action? In this eye-opening episode, we sit down with Rachel Kerr-Lapsley, Managing Director of Kelly’s Cause, the mental health charity changing how the industry supports its people — from the ground up. Rachel shares hard truths about perfo…
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In this powerful and personal episode, we speak with Matt Cameron, founder of TMC People Agency and co-founder of WellJam, who shares the story behind his mission to transform toxic hospitality workplaces into thriving ones. Matt opens up about his early years in hospitality, the pressure-cooker environments that almost cost him everything — and th…
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In this special 50th episode of Talking Hospitality, we celebrate a major milestone — and pull back the curtain on the real story of starting (and sustaining) a podcast in our industry. Joined by a line-up of fellow hospitality podcasters, we talk candidly about the lessons we’ve learnt, the mistakes we made, the kit we’ve loved and hated, and the …
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In this vibrant episode of Talking Hospitality, recorded live at Zest Quest Asia 2024, hosts Timothy R. Andrews and Tracey Rashid meet Cyrus and Pervin Todiwala, the passionate founders behind Zest Quest Asia. This exciting conversation uncovers the story behind their mission to elevate Asian cuisine within the UK hospitality industry. Cyrus and Pe…
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This week, we’re joined by Bruce and Paramjit Nagra, the brilliant minds behind Crazy Gin — the world’s first British-Asian gin. What started as a late-night idea over a bottle of wine (and a sink full of dishes) turned into a bold, exciting spirits brand that’s now featured in the likes of Harvey Nichols and Tamarind. In this episode, we talk abou…
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This episode is in an examination of the evolving nature of professional relationships and the significance of mentorship as a means of preserving institutional knowledge. With thanks to brand partners Graphic Kitchen and Leisurejobs for their support in this episode. This episodes guest, Kieron Bailey suggests that the hospitality industry must re…
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The biggest challenge in the hospitality industry today is delivering a memorable experience for guests, as discussed by the hosts in this engaging podcast episode and the first of season 5. New host Joe McDonnell highlights that while the industry excels at opening new venues and crafting enticing menus, it often struggles with the execution and f…
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Summary In the first ever unedited episode since episode 1, join us for the finale of Season Four. Tracy Rashid and Timothy R. Andrews reflect on the amazing journey they've had recording the season. They express their gratitude to the guests and listeners who have supported them. The hosts discuss the filming of Zest Quest Asia and the evolution o…
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Women leadership in the hospitality industry remains a significant issue, with women holding less than 40% of managerial positions despite making up a large portion of the workforce. This podcast dives deep into the challenges faced by women in hospitality leadership roles and explores actionable solutions to empower them. Hosts Timothy R. Andrews …
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Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across four seasons. Timothy R. Andrews and Tracey Rashid take us on a reflective journey through Sarah's impactful tenure, her beginni…
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Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This episode is a journey through the lens of a former chef turned sustainability champion, offering a fresh perspective on the chall…
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Introduction: In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves into Nick's journey from starting as a 14-year-old working in a pub to establishing several successful companies in the hospital…
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In this episode of Talking Hospitality, we delve into the fascinating world of drag and what lessons the hospitality industry can learn from them. Summary The Covid-19 pandemic had a devastating impact on the drag queen community, with performers losing their primary source of income. Many drag queens turned to digital platforms to perform for thei…
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Join Tracey Rashid and Timothy R. Andrews for a festive celebration of Christmas in a special episode featuring a host of Santas from around the world. The holiday spirit shines brightly in this special Christmas episode of Talking Hospitality, where hosts Tracey and Timothy engage in heartwarming and humorous discussions about the meaning of Chris…
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In this engaging episode of "Talking Hospitality," hosts Timothy R Andrews and Tracey Rashid welcome the esteemed chef and restaurateur, Cyrus Todiwala OBE. Recorded at the bustling Cafe Spice Namaste, the episode delves into Todiwala's inspiring journey in the hospitality industry. Guest: Cyrus Todiwala OBE Hosts: Timothy R Andrews & Tracey Rashid…
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MasterChef Special with Daksha Mistry, Pookie Tredell, Mike Bartley and Mikes Khan Hosts: Timothy R. Andrews, Tracey Rashid, and Sarah Kettel Dive into a captivating conversation with MasterChef stars and discover the heart of culinary passion and innovation. Join us in this special episode where we explore the journeys, challenges, and triumphs of…
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In an enlightening discussion on the empowerment of women in the hospitality sector, this episode of Talking Hospitality features a live recording from Lakefield Hospitality College in North West London, where we engage with Frankie Strinati. The college, founded in 1962 with the explicit aim of promoting female participation in hospitality, stands…
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Ever wondered how storytelling can transform the hospitality industry? Join us in this enlightening episode with Phil Street, where we explore the art of narrative in shaping careers and changing perceptions. Dive into the world of hospitality through the lens of stories that inspire, educate, and entertain. Introduction: Welcome to a captivating e…
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Why Men in Hospitality Don’t Talk About Mental Health — and How We Change That Men’s mental health in hospitality is still a taboo topic. In this honest episode, industry leaders share why that needs to change — and how we make it happen. In this hard-hitting episode of Talking Hospitality, we tackle an issue that’s long been overlooked — men’s men…
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Eager for inspiration? Don't miss this Black History Month special of Talking Hospitality featuring the unstoppable Dawn Burton. More than just a culinary entrepreneur, she's a catalyst for change in Caribbean cuisine. We explore her career path, industry gaps, and why mentorship is often the overlooked secret sauce. This is an episode you'll regre…
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Is Hospitality Racist? In our season 3 finale, hosts Timothy R. Andrews & Sarah Kettel partner up with our third, special guest host Tracey Rashid. Together they take a deep dive into the 2023 Be Inclusive Hospitality report about equality, diversity & inclusion within the Hospitality industry. They are joined by CEO & Founder of Be Inclusive Hospi…
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Raffles is heading to London and is making a stir! Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive. Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovat…
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Why is alcohol abuse still the norm in hospitality? Shell Righini joins us to challenge stigma, share her recovery story, and offer hope and solutions. In this deeply personal and refreshingly honest episode, we speak with Shell Righini, host of We Recover Loudly, a podcast changing the conversation around addiction and sobriety in hospitality. She…
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Today, CEO and founder of award-winning Hospitality & professional training & apprenticeship provider Umbrella Training, Adele Oxberry joins hosts Timothy R Andrews & Sarah Kettel to talk about her journey into Hospitality and how she is on a mission to fix the industry! In this wonderfully interesting episode Adele shares How an inspirational moth…
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This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast. Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on it's head. Mike shares some of the struggles but reveals how he & Everyman have faced those struggles head on & how they conti…
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We take a fascinating and educational look at gender with Diversity & Inclusion teacher and Gender activist Che Barnes. In this incredibly informative episode we look at How the agricultural revolution influences gender til this day How a "good Christian girl" became a gender activist What's the difference between gender and sexuality? How many int…
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Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business. In this delightfully uplifting episode Tracey shares How a quote from Marco Pierre White cemented her career The pros and cons of working for yourself Why the term "Cake Artist…
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Mark McCulloch from Hospitality Rising discusses with co-hosts Timothy R Andrews & Sarah Kettel the current recruitment crisis in Hospitality. He shares how Hospitality Rising was formed and how it tackled head on the poor reception Hospitality has an employer. In todays' episode find out how a ransom letter to a fishy company led Mark into Hospita…
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In this episode of Timothy put the Kettel on: Talking Hospitality, Executive Chef Sebastian Price shares his insights on how to recruit and retain top talent in the hospitality industry. Sebastian discusses the challenges of hiring and keeping good chefs in the current climate, and offers advice on how to create a positive and supportive work envir…
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The episode features a captivating dialogue with Jill Whittaker OBE FCA, a distinguished figure in the hospitality sector and the leader of HIT Training, a company dedicated to enhancing skills within the industry. Jill's remarkable career trajectory serves as an inspiration, showcasing the diverse pathways available within hospitality. From her ea…
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After a break of over a year, Timothy R. Andrews and Sarah Kettel reunite for this very special Christmas episode of 2022. We catch up with our co-hosts to find out what's been happening in their lives since we last heard from them. We find out why Sarah is no longer a chef, and some of the experiences Timothy had on the other side of Hospitality r…
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Find out how our guest connected Hospitality professionals across the world to people of all levels in their careers to help mentor and support people in their careers. If you haven't heard about this, then perhaps now you should! James Lemon speaks to co-hosts Sarah Kettel and Timothy R Andrews about his revolutionary platform Otolo and how he has…
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We’re back with our latest episode. So grab a cuppa and hear our latest inspirational Hospitality guest, Jane Pendlebury CEO at HOSPA. In this episode of Timothy Put The Kettel On, find out about Jane’s hospitality journey, how she became CEO of this incredible organisation and the amazing work they have been doing supporting the Hospitality indust…
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Grab yourself a biscuit and a brew and listen to this week’s inspirational hospitality podcast with special guest Chief Story Teller and Head of Employer Brand for Honest Burgers, Oli Cavaliero. In this episode of Timothy Put The Kettel On, find out about Olis’ hospitality and recruitment journey, and why did Honest Burgers lock potential employees…
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Put the kettle on, grab a cuppa and catch up with our latest inspirational hospitality podcast with special guests Joanne Taylor-Stagg FIH MI (The Athenaeum Hotel & Residences) & Dr Hilary Cooke FIH MI (Merlin Consultancy) as they talk about the Master Innholders initiative MIDAS. In this episode find out how MIDAS came about. What does it even mea…
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The salient point of today's discussion revolves around the resilience and adaptability demonstrated by private chef Sebastian Price, founder of the Raw Pantry, amidst the adversities posed by the pandemic. During our conversation, we delve into Sebastian's candid reflections on the challenges he faced, including job rejections and the emotional to…
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Timothy R. Andrews and Sarah Kettel engage in a compelling dialogue with Sally Beck, the General Manager of the Royal Lancaster Hotel, as they explore the multifaceted nature of the hospitality industry. Sally's extensive background in hospitality, stemming from her childhood experiences in various hotel roles, frames her as a passionate advocate f…
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Libbie Mia, graduate manager at Juries Inn and founder of Hospitality Talks, joins us to share her inspiring journey in the hospitality industry. With nearly seven years of experience, Libbie emphasizes the importance of kindness and connection in hospitality, sparked by a memorable encounter with a hotel general manager. She discusses how the pand…
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Timothy R. Andrews and Sarah Kettel engage in a thought-provoking discussion with Dee Vadukul from Plan Zheroes, a charity dedicated to reducing food waste and alleviating hunger. Dee elaborates on the organisation's innovative approach to food redistribution, which connects businesses with surplus food to charities that can utilize it. The convers…
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This episode of Talking Hospitality reflects on the impactful stories and guests featured throughout the podcasts first ever season. Hosts Sarah Kettel and Timothy R. Andrews recognise the resilience shown by individuals and organizations in the hospitality industry during a challenging year. About The Episode: Timothy R. Andrews & Sarah Kettel dis…
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This podcast delves into the transformative journey of events guru and story teller, Paul Cook as he recounts his experience climbing Mount Kilimanjaro, which ultimately led him to a significant career change. Through the challenges of the trek, Paul reflects on the importance of camaraderie, resilience, and the invaluable contributions of the port…
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In this revealing podcast, co-hosts Sarah Kettel & Timothy R Andrews discuss with Digital and Online expert, Laura Willis why digital and social media technology is so addictive, how it can be overwhelming and what you can do to regain control, get back your life AND have a healthy relationship with your tech. Exploring the delicate balance between…
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Timothy, Put The Kettel On, part of the Talking Hospitality podcast series, highlights this fascinating conversation with Lynne Maltman, who shares her inspiring journey to becoming completely alcohol-free. Lynne discusses the challenges she faced in the hospitality industry, where drinking is often the norm, and how she ultimately decided to take …
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Paul Cook's insights into the events industry provide a thought-provoking overview of how the pandemic has reshaped the landscape of hospitality and event planning. The conversation details the severe disruptions faced by professionals in the field, as many found themselves grappling with the sudden cessation of in-person gatherings. About The Epis…
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8.4 million people within the UK are struggling to put food on the table. This figure is likely to go up in the wake of the Coronavirus pandemic. Open Kitchens have been opening up kitchens across the UK to ensure food could reach families, communities and people who have been isolated and devasted by the Coronavirus and subsequent lockdowns. Find …
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This podcast episode features a discussion with Jeremy Gibson, the marketing director of Hospitality Action, a charity that supports the hospitality industry. A compelling exploration of the hospitality industry's current landscape unfolds in this enlightening podcast episode. Timothy R. Andrews, Sarah Kettel and Jeremy Gibson discuss the evolution…
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Part 3 of 3 in a mini series reflecting on Mental Health in hospitality during the height of the Covid-19 pandemic. This podcast delves deeply into the critical topic of mental health, specifically focusing on recognising the signs of anxiety and depression, as well as practical tips for prevention. Susan Grandfield, a Mind Coach, shares valuable i…
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Part 2 of 3 in a mini series reflecting on Mental Health in hospitality during the height of the Covid-19 pandemic. Talking Hospitality dives into the changing attitudes towards mental health within the hospitality industry, highlighting the urgent need for a cultural shift. With guests Susan Grandfield, a mindset coach, and Dan Grandfield, a hospi…
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Part 1 of 3 in a mini series reflecting on Mental Health in hospitality during the height of the Covid-19 pandemic. Mental health in hospitality is a critical concern as workers face unprecedented challenges due to the pandemic, with many businesses still struggling to reopen. As a significant portion of hospitality jobs are at risk, the emotional …
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In a heartfelt and engaging conversation, Kemi Akinola, CEO of Be Enriched, opens up about the charity's transformative work amid the food crisis exacerbated by the pandemic. Created in 2013, Be Enriched initially focused on supporting at-risk youth, but the organization swiftly adapted to address the urgent needs of those facing food insecurity an…
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