Best Automotive Service Advisors Podcasts (2025)

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Set Boundaries With Clients! Service Advisor Tips 25:09

Play Pause

2d ago25:09

25:09

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty hosts his final Autofix AdvisorCast and shares heartfelt reflections on the evolution of customer expectati…

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EpIsode 329: Tug of War 1:17:28

4d ago1:17:28

1:17:28

Send us a text On this episode of Grease the Wheels, we talk about some of the pull factors that are in fact causing the tech shortage. This is a significant problem in the industry, and thankfully some seriously high up people are actually talking about it. To illustrate this, we talk about the massive tug of war that happens regarding the money i…

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Free Soft Skills Training for Future Technicians by RockED + WrenchWay 55:33

5d ago55:33

55:33

Chris Craig from RockED joins WrenchWay to discuss their partnership offering free soft skills training to schools and students. They talk about why soft skills matter for today’s technicians, what training is available on the RockED app, and how schools and students can get free access to the training. View the full webinar video and slides About …

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Don't Stay at a Toxic Shop! | David Peacock 1:50:25

5d ago1:50:25

1:50:25

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff is joined by David Peacock, a mobile mechanic based in Calgary, Alber…

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The Flat Rate Trap: How AI Will Help The Industry Win 16:55

6d ago16:55

16:55

!! NEXT WEEKS EPISODE IS ONLY ON YOUTUBE, VIDEO EPISODE ONLY!!! This Episode was already out on Youtube days ago. Subscribe for the video episodes! AI’s coming for every white-collar job out there the office people, the analysts, the “safe” careers. And when that wave hits, guess who’s waiting with open arms? The same industry that’s been burning t…

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Stop Shopping for Validation — The Hard Truth About Coaching | The Weekly Blitz with Coach Chris Cotton [E231] 9:00

7d ago9:00

9:00

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ C…

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The "We Over Me" Mindset in Auto Repair 21:38

9d ago21:38

21:38

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, host Michael Doherty dives into the power of selfless teamwork in building an unstoppable shop culture. Michael shares pers…

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From Med School to Founding Tekmetric: Lessons in Leadership 58:08

12d ago58:08

58:08

Sunil Patel shares how his path from medical school to shop owner to Founder and CEO of Tekmetric shaped his approach to leadership. He discusses how a personal shop struggle inspired Tekmetric, why staying focused on your vertical drives success, and the leadership lessons he’s learned building a platform for automotive repair shops nationwide. Ch…

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Auto Repair MUST Modernize! | A Conversation with Tekmetric 1:17:27

12d ago1:17:27

1:17:27

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff Compton sits down with Amber Wright, VP of Business Development at Tekmetric, and Aaron Szafran, a former…

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Do discounts cheapen shops?! Let's talk marketing with Aaron and Jay 42:32

13d ago42:32

42:32

Aaron and Jay dive into the topic of Marketing and how discounts are viewed both negatively and positively. Aaron shares his strategies about marketing and discounts. He digs into how strategy turns into data and data drives his business to higher revenue. This divisive topic seems to spark strong controversy in the industry. Hear how a successful …

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When the Techs Stick together, THEY PANIC! 25:25

13d ago25:25

25:25

SUBSCRIBE to the YOUTUbe channel. This episode was already out last week on there. VIDEO EPISODE. You’ve probably seen that Lizard Ford guy online the one always talking about the factory side of things. Strikes, contracts, solidarity… all that. The truth is, he only talks about that side because that side actually fights back. The union guys on th…

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Now That You Know the Game — It’s Time to Play to Win [E230] 9:30

14d ago9:30

9:30

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ C…

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Why Patience and Communication Matter for Service Advisors 22:29

16d ago22:29

22:29

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty breaks down the concept of “client guided sales” and how it transforms the traditional sales approach for s…

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Episode 328: Gentlemen, Check Your Engines 1:47:23

17d ago1:47:23

1:47:23

Send us a text On this week’s episode of Grease the Wheels, Uncle Jimmy takes to task a newsfeed article that stumbled across his unnamed homepage (it was probably AOL) regarding the common warning lights in cars and what they mean — according to someone who has never worked on a car. These ones are always fun, from the teapot of doom and the drunk…

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Hiring Under 18: Lessons From a Shop That Does It Right 1:02:42

19d ago1:02:42

1:02:42

John Perez, Sr. Director of Talent Acquisition at Sonic Automotive, shares how they built a junior apprenticeship program for students under 18. From earning executive buy-in to keeping kids safe in the shop, John breaks down how they’re developing the next generation of technicians by starting earlier than most. Check out the full video version of…

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The Sherwood's from !! ROYALTY AUTO SERVICE !! Talk the Future of the Industry 1:33:27

19d ago1:33:27

1:33:27

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff welcomes Sherwood Cook II and Sherwood Cook III of…

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The REAL Reason There is a Tech Shortage 47:51

20d ago47:51

47:51

This episode was out last week on YouTube check it out there is you want. The Ford CEO’s out here crying about the “technician shortage” again.Talking about how hard it is to find and keep techs.Yeah, no $hit. We’ve been saying that for years. But here’s the truth: this shortage didn’t just happen.The industry created it. They cut pay. They slashed…

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You Can’t Win the Game If You Don’t Know How to Play It [E229] 13:59

21d ago13:59

13:59

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ C…

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Mindset is EVERYTHING for Service Advisors! 18:50

23d ago18:50

18:50

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the essentials of maintaining a healthy, positive mindset as a service advisor. He emphasizes th…

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Episode 327: Then & Now 1:02:26

24d ago1:02:26

1:02:26

Send us a text On this week’s episode of Grease the Wheels, Uncle Jimmy watches the interview with Jim Farley, who unsurprisingly completely misses the point of why there is a technician shortage. He does mention that there is one, so that actually gives him a ton of credit in our book. To hammer the point home, Jimmy winds back the clock to the mi…

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Inside the Evolving SEMA Show 2025 1:04:53

26d ago1:04:53

1:04:53

By Jay Goninen

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DO NOT Work a Job You Hate! Promotive Will Help You Be Happy at Work 1:07:10

26d ago1:07:10

1:07:10

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE This episode was recorded at the ASTA Expo in Raleigh, North Carolina. You should go next y…

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From Garage to Growth: Eric Walker's Message to All Techs 59:01

27d ago59:01

59:01

Eric Walker of Walker Automotive holds multiple degrees, certifications, and an impressive career history. He’s also a trainer for Automotive Training Group and TechFix. A true technical powerhouse, in this episode we uncover his journey and how he got to where he is today. His message for all technicians is inspiring, highlighting the power of mas…

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RENTED PEACE 16:21

27d ago16:21

16:21

Every tech knows that peace in this trade doesn’t last it’s rented. One good manager, one solid crew, one fair dispatch, and you start to believe you’ve finally found your forever shop. But all it takes is one meeting, one new face, one corporate signature and it’s gone. In this episode, I break down how fast stability disappears in this industry, …

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Losing Pounds & Gaining Profits: Why Weight Loss and Auto Shop Coaching Are the Same [E228] 11:14

28d ago11:14

11:14

To listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us! Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you woul…

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Never Stop Improving!...Or You're Falling Behind.... 17:40

1M ago17:40

17:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty recaps his experience at the ASTA Automotive Service Tire Alliance Expo in Raleigh and dives into why ongoi…

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Episode 326: From the Files 1:11:37

1M ago1:11:37

1:11:37

Send us a text On this week’s episode of Grease the Wheels, we look through the archives at some of the hits and misses of the previous 325 episodes of the podcast. We have undoubtedly had some ridiculous fun so far, including pondering children’s programming aiming to get more kids into the trades with incredible titles such as Mr. Rogers Dyno Roo…

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Milwaukee Pipeline Series: A Look at the New Impact Wrench & Ratchet 27:17

1M ago27:17

27:17

Eric Rusch, Director of Product Marketing at Milwaukee Tool, breaks down two exciting new products technicians will love—the M12 FUEL™ Subcompact Impact Wrench and the M12 FUEL™ Gen 2 Ratchet—live at the Milwaukee Pipeline 2025 event. He shares key product features, how Milwaukee Tool has evolved to meet industry needs, and why it’s so rewarding to…

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DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn 2:16:47

1M ago2:16:47

2:16:47

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gri…

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Weapon Words 33:08

1M ago33:08

33:08

https://flatratetechpodcast.weebly.com/ https://tech-shop.fourthwall.com/ MERCH! https://www.amazon.com/dp/B0FK654G57 THE BOOK! Fixed Ops Managers that want to actually fix your shops email [email protected] This one’s all about the weapon words shops throw at us to squeeze more free labor. Mandatory. Budget. Efficiency.Opportunity. Team…

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Building Trust and Loyalty as a Service Advisor in 2025 13:50

1M ago13:50

13:50

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty celebrates 50 episodes of the Autofix Advisor Cast and shares powerful advice for service advisors looking …

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Episode 325: More New Guy and “NOS” Guy Survival Kit 1:04:04

1M ago1:04:04

1:04:04

Send us a text On this episode of Grease the Wheels, Uncle Jimmy follows up last week’s episode with all of the stuff that he forgot — it happens, because as a new guy there is a ton of things to learn in a short period of time and sometimes the people teaching you the ropes will themselves forget things. We also get into the idea of changing jobs …

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Milwaukee Pipeline Series: Solving Shop Lighting Challenges 46:54

1M ago46:54

46:54

Jason Isaacs, Director of Product Marketing at Milwaukee Tool, dives into shop lighting—how Milwaukee Tool develops durable products, key lighting solutions for technicians, and advice on the best lights for those just starting their careers. Check out the full video version of the podcast on YouTube! About the Episode Host: Jay Goninen, WrenchWay,…

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Should the Auto Repair Industry Take Notes from the Heavy Duty Trucking Industry? | Mathieu Patenaude 2:01:35

1M ago2:01:35

2:01:35

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff is joined by Mathieu Patenaude, a mobile heavy tru…

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Not Letting Your Past Define You with Samantha Wright 1:13:04

1M ago1:13:04

1:13:04

In this episode, Samantha Wright shares how she became co-owner of Wright Auto Group, a multi-shop business founded on three key pillars: Aim for Happy Customers, Aim for Happy Workers, and Aim for Sustainable Business Practices. Her story—from high school dropout and teen mom to shop owner—is one of determination, learning, healing, and hope. It’s…

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Why New Techs Don’t Last 26:57

1M ago26:57

26:57

GET THE BOOK HERE https://www.amazon.com/dp/B0FK654G57 Videon on Patreon NEW MERCH https://tech-shop.fourthwall.com/ Managers love to ask why they can’t keep new hires but the answer’s right in front of them. In this episode, I break down what really happens when a motivated tech walks into a dealership and gets thrown into the bay with no support,…

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Attention to Detail: The Habit That Prints Profits [E226] 11:20

1M ago11:20

11:20

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermi…

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Stop Writing Tickets: How to Turn Service Advisors into Sales Pros [E227] 12:43

1M ago12:43

12:43

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermi…

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Service Advisors: Top Tips for Phone Success 18:41

1M ago18:41

18:41

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about phone skills for service advisors. He emphasizes the importance of treating every incoming call…

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Episode 324: New Guy Survival Kit 1:11:37

2M ago1:11:37

1:11:37

Send us a text On this episode of Grease the Wheels, we have some serious words of wisdom (and rants) for the new guys. If you have new guys in the shop, this is probably a good one to start them out with, because it should theoretically cut about 90% of the BS if they actually listen! From inherent mechanical curiosity to becoming a master technic…

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Milwaukee Pipeline Series: Transitioning From Technician to Shop Owner 46:54

2M ago46:54

46:54

Recorded live at Milwaukee Pipeline 2025, Chris Enright—Founder & Owner of Enright Automotive and content creator—shares his journey from technician to shop owner and the lessons learned along the way. In this episode, we dive into making the transition from tech to owner, the ROI of technician training, the power of clear communication, and more. …

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Will the Service Advisor Role Go Extinct?? | Marshall Sheldon 1:53:21

2M ago1:53:21

1:53:21

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff Compton welcomes Marshall Sheldon. Marshall stresses the importance o…

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Another Wave Of Techs Leaving 26:38

2M ago26:38

26:38

GET THE BOOK HERE https://www.amazon.com/dp/B0FK654G57 NEW MERCH https://tech-shop.fourthwall.com/ Another wave of techs is walking out and it’s not slowing down. Shops keep scrambling to hire, but nobody’s asking why people are leaving in the first place. In this episode, we break down what’s driving techs out right now: unstable pay plans, broken…

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Run Your Shop Like a Championship Football Team [E225] 11:27

2M ago11:27

11:27

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermi…

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Getting Uncomfortable is the ONLY Way to Grow as a Service Advisor 21:33

2M ago21:33

21:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when it comes to avoiding uncomfortable tasks. Michael emph…

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Milwaukee Pipeline Series: Hand Tools Designed with Technicians in Mind 43:53

2M ago43:53

43:53

Recorded live at the Milwaukee Pipeline 2025 event, Leah Balto, Group Manager of Product Marketing at Milwaukee Tool, joins host Jay Goninen to walk us through Milwaukee’s latest hand tool kits, explain how the team studies technicians in real-world settings to inspire smarter innovations, and share how Milwaukee Tool is investing in solutions that…

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Technicians Quit Over Poor Recognition NOT Pay | Josh Parnell 1:22:32

2M ago1:22:32

1:22:32

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than p…

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The Power of One More: Life-Changing Insights with Ed Mylett 42:16

2M ago42:16

42:16

In this episode we have the honor to speak with Ed Mylett right after his keynote presentation at Shop Hackers Conference 2025. Ed is a globally recognized entrepreneur, performance coach, and speaker. He got his start in the financial services industry, achieving incredible success that eventually earned him spot on the Forbes "50 Wealthiest Under…

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Career Growth: The Shop Will Pick Your Path if You Don’t 21:50

2M ago21:50

21:50

GET THE BOOK HERE https://www.amazon.com/dp/B0FK654G57 NEW MERCH https://tech-shop.fourthwall.com/ Career growth in the automotive industry isn’t as simple as climbing a ladder. Some techs want hours, some want titles, and some just want out. In this episode, I break down the real paths techs face—from grinding it out as a master tech, to getting t…

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Coaching Is Hard (for the Client) [E224] 6:11

2M ago6:11

6:11

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermi…