Best Automotive Service Advisors Podcasts (2025)

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Filling the Gaps in Service Advisor Training - #automotive #sales #shorts 0:58

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14h ago0:58

0:58

Chris Craig had been a fixed operations mainstay when he finally became a service advisor. And then...he realized there wasn't a lot of quality training available. So he set out to fill the gaps. Listen to find out how. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to pri…

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Ford Tech J Cole (TikTok) Says Flat Rate MUST Change 1:31:42

2h ago1:31:42

1:31:42

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff welcomes Ford Tech J Cole to the show to talk social media influence and the changing auto repair industry. Both Jeff and J Cole have…

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Elevating Fixed Ops Content with Chris Craig of RockED - What the Fixed Ops?! Full Episode! 50:05

1d ago50:05

50:05

In this episode, we sit down with Chris Craig, a leading Fixed Operations content writer from RockED, to explore the vital role of storytelling, training, and educational content in today’s dealership service departments. With a background rooted in the service lane and a passion for creating impactful learning experiences, Chris shares how well-cr…

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The History of the Service Advisor Role in Auto Repair 15:34

5d ago15:34

15:34

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty takes listeners through the evolution of the service advisor role in the automotive industry. Michael highl…

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Wanna Improve? Throw Rank Out the Window! - #automotive #sales #shorts 0:58

6d ago0:58

0:58

Tim Tipton talks about the behaviors of managers and companies that genuinely want to improve. What are the common steps successful people take? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. L…

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Episode 318: You Know You’re Effed Part IV 58:42

6d ago58:42

58:42

On this week’s episode of Grease the Wheels, Uncle Jimmy rounds out the “you’re e’ffed” saga with part four. As it turns out there are tons of portents of doom when cars roll into your shop. Some vehicle’s even have multiple of these automotive red flags, while others can be false flags. We hit the ever favorite, “gimp mask in the trunk” and raise …

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Flat Rate is Killing Teamwork in Auto Repair! (Mike Pereira) 1:36:19

8d ago1:36:19

1:36:19

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing…

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"If You Keep Sending Me 2's I Can Only Send Back a 4"- #automotive #sales #shorts 0:55

8d ago0:55

0:55

Training is crucial but before training even begins, it's vital that the hiring process is sharp enough to identify and retain the best talent for the job! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the …

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Building a Business and Balancing Family: Lauren's Success Story in Auto Repair 52:53

9d ago52:53

52:53

Lauren Keeton shares her inspiring story of shop ownership and how she and her husband David turned it into the life they wanted. Despite growing up in a small family-run shop and initially wanting a different career, Lauren was drawn back into the industry when David pursued his dream of opening his own shop. Lauren discusses the financial challen…

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How to Waste a Training in 1 Easy Step!- #automotive #sales #shorts 0:33

9d ago0:33

0:33

Tim Tipton knows exactly how (and how not to) make the most of training time. Here he talks about the latter... Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your…

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Turning Price Shoppers Into Loyal Clients at the Repair Shop 18:33

12d ago18:33

18:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores effective strategies for dealing with price shoppers in the service advisor role. Michael emphasiz…

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Why Management MUST Be Involved in Training- #automotive #sales #shorts 0:59

12d ago0:59

0:59

If you want your employees to retain and attain new skills, it's vital that managers attend that training! Tim Tipton explains. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow togethe…

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What's the Key to Motivation?- #automotive #sales #shorts 0:58

13d ago0:58

0:58

Tim Tipton shares some fundamental advice when it comes to hiring. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://ca…

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"That's Really the Secret Sauce of Life"- #automotive #sales #shorts 0:45

14d ago0:45

0:45

Though money and riches are a temptation we all are drawn to, Tim Tipton has found rewards far greater. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complim…

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Episode 320: Why Am I The Bad Guy? 1:09:41

14d ago1:09:41

1:09:41

On this episode of Grease the Wheels, Uncle Jimmy goes into some of the backend programming of our customers in regards to what the media has made our profession out to be for the last 50+ years. As a profession, few trades have been maligned to the extent of the automotive trades, and this is especially true in media depictions. Let’s be clear, we…

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Life As A Mechanic | Paul Danner, Check Engine Chuck, and Keith Perkins 1:18:00

15d ago1:18:00

1:18:00

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Today, Jeff sits down at Tools 2025 with Paul Danner (ScannerDanner), Keith Perkins, and Check Engine Chuck. Paul shares updates on the SD Charities initia…

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"I Saw Way Too Many Miserable Rich People"- #automotive #sales #shorts 0:58

15d ago0:58

0:58

Tim Tipton gets very real about the moment he decided to leave the retail side of automotive and how he became involved with the developing the skill sets of his present and future peers. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering …

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Training & Retention with Tim Tipton of Shottenkirk Automotive - What the Fixed Ops?! Full Episode! 50:56

16d ago50:56

50:56

Tim Tipton of Shottenkirk Automotive shares with us his strategies for training and retaining the very best fixed operations employees—the backbone of any profitable dealership. Service managers, dealership managers, and owners won’t want to miss this deep dive into: ✅ Why investing in training matters now more than ever ✅ How to build a culture th…

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Why "Waiters" At Your Repair Shop Are KILLING You! 19:14

19d ago19:14

19:14

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty addresses the challenges related to "waiter" vehicles at repair shops. Michael provides honest insights fro…

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"With Every Threat Comes Opportunity."- #automotive #sales #shorts 0:52

20d ago0:52

0:52

Glenn Lundy is looking toward the threats the auto industry faces over the next five years and talks about qualities of the winners and losers, as he sees it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in t…

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The A Word is Coming for Your Cars!- #automotive #sales #shorts 1:00

21d ago1:00

1:00

The automotive industry is changing rapidly and Glenn Lundy can see it clearly. Listen to where he sees things going. Do you agree? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow tog…

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Donald Tyrone on Industry Burnout Work Culture 1:17:13

21d ago1:17:13

1:17:13

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff talks with Donald Tyrone to discuss burnout in the auto repair industry. Donald shares his experiences working for a large rental fle…

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What is Servant Leadership, Really? - #automotive #sales #shorts 0:36

22d ago0:36

0:36

Glenn Lundy reflects on the truth of servant leadership. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://calendly.com…

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Let's go Skibo! One step back, ten steps forward. Creating an amazing life with Jeff Skibo. 52:01

23d ago52:01

52:01

In this episode, Jeff Skibo shares his story of overcoming business hardships taking steps that felt backwards to move forward. Born and raised in California, Jeff initially resisted joining his family's auto repair business, pursuing a successful landscaping business instead. However, the 2008 economic downturn forced him back to the family shop. …

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Great Output Comes from Great Input - #automotive #sales #shorts 0:52

23d ago0:52

0:52

We are a reflection of the people we associate with and media we consume. Glenn Lundy talks about the importance of "clear inputs". Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow tog…

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Use The Traffic Light Method to Retain More Clients! 14:26

26d ago14:26

14:26

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes t…

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A Powerful Tool is Only as Good as the Mind Behind It - #automotive #sales #shorts 0:46

27d ago0:46

0:46

Dealers look for the next tool to "save" them are looking in the wrong place. Glenn Lundy talks about the necessity of research and relevance in today's marketplace. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective too…

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"In 5 Years We Could Be Completely Irrelevant." - #automotive #sales #shorts 0:51

28d ago0:51

0:51

Glenn Lundy discusses the reality of technology and processes evolving at such a rapid pace and the danger of complacency. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Sc…

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Fluffy Mexicanik Talks Flat Rate Pay and His Popularity on Social Media 2:01:44

29d ago2:01:44

2:01:44

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff and Fluffy Mexicanik talk through their ups and downs in their automotive repair careers. They both get pretty raw about dealership l…

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THEN and NOW with Glenn Lundy - What the Fixed Ops?! Full Episode! 55:31

29d ago55:31

55:31

Glenn Lundy of the 800% Elite Automotive Club rejoins the show to talk about his journey since his last appearance on WTF in 2023. Among other things, he shares: - How his family has grown and how it influences his decisions. - How he's able to maintain optimism in the face of uncertainty. - Where he sees the industry heading in 2025 and beyond. Li…

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Why Discounting Fails and Adding Value Wins Loyal Clients 19:57

1M ago19:57

19:57

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for serv…

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Episode 319: What I Would Like for You to Know 1:15:25

1M ago1:15:25

1:15:25

On this much delayed episode of Grease the Wheels, Uncle Jimmy takes a look at the entire strata of the typical dealership and informs them of at least one major thing that they should take into consideration in order to make the process seamless. For ownership and boards of directors, it is very hard to get an accurate picture of a dealership’s ov…

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Liz Tait Gets Real About Dealership Drama 1:38:21

1M ago1:38:21

1:38:21

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton sits down with Liz Tate, partner at Level 5 Drive, an ADAS calibration company in southern Ontario. Liz discusses her unconve…

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Jack Getz's Automotive Business Multi-Million Transformation 51:40

1M ago51:40

51:40

In this podcast episode, Jack shares his remarkable story going from a nomadic upbringing to building a successful automotive business. Initially dabbling in real estate appraisal, Jack found his true calling in the automotive industry. After numerous relocations and setbacks, including crushing debt, Jack persevered by learning critical business s…

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18 Years of Digital Tracking Has Taught Us What? - #automotive #sales #shorts 1:00

1M ago1:00

1:00

Kyle Mountsier of ASOTU talks about what we've learned in nearly 20 years of digital process tracking, demographic modeling and advertising...and what we haven't! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools …

1
Service Advisor Secrets to Better Customer Retention 15:46

1M ago15:46

15:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST c…

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"I Think Everyone Got Emotional"- #automotive #sales #shorts 0:41

1M ago0:41

0:41

Paul J Daly shares a story about a group called "Vehicles for Change" and how they inspired him! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary …

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Why ASOTU Con is Different - #automotive #sales #shorts 0:54

1M ago0:54

0:54

Kyle Mountsier explains the difference between ASOTU Con and every other automotive trade show. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary c…

1
Why Shop Culture Should Matter More Than Money for Technicians | Lisa and Joelle from Promotive 1:24:37

1M ago1:24:37

1:24:37

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and …

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"When Dealers Band Together, No Crisis Can Win" - #automotive #sales #shorts 0:58

1M ago0:58

0:58

Paul J. Daly talks about the events that led him to begin what would eventually become ASOTU. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary con…

1
Paul J. Daly and Kyle Mountsier of ASOTU - What the Fixed Ops?! Full Episode! 35:15

1M ago35:15

35:15

We are joined by Paul J. Daly and Kyle Mountsier, who are spilling ALL of the tea about ASOTU Con 2025 and why YOU should join them Tuesday, May 13th in Baltimore! What sets ASOTU Con apart from other industry events? What does it mean to "Love People More Than You Love Cars"? How do they feel economic changes in the US will affect the industry? Ge…

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Service Advisors - Do You Smile Through The Phone? 14:47

2M ago14:47

14:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael em…

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Video MPI Best Practices - #automotive #sales #shorts 0:47

2M ago0:47

0:47

Jacqueline Jasionowski shares her expertise about the essential steps in providing top notch video MPIs! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your compli…

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Tom Schearer - TOOLS, Training, and Team Development 1:23:07

2M ago1:23:07

1:23:07

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importan…

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From Passion to Profit: The Inspiring Story of Thomas Andrews and Carolina Diesel Trucks 45:11

2M ago45:11

45:11

In this episode, Aaron interviews Thomas Andrews, co-founder of Carolina Diesel Trucks, about his entrepreneurial path from a hobby to a successful business. Thomas shares how he and his best friend, turned their passion for automotive performance into a thriving company. They started from a one-bay shed and faced various challenges, including fina…

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Embrace Change (Before You're Forced To) - #automotive #sales #shorts 0:47

2M ago0:47

0:47

Jacqueline Jasionowski talks about the reluctance she encounters from service managers to implement video MPI...and explains why it's futile to resist the inevitable. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective to…

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Turning DIYers Into Loyal Customers | Service Advisors Listen Up! 19:35

2M ago19:35

19:35

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Mich…

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What Dealers are Missing About Video MPI - #automotive #sales #shorts 0:55

2M ago0:55

0:55

What makes dealers reluctant to implement video MPI when the ROI is so clear? Jacqueline Jasionowski explains the common reasons she hears. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's …

1
"We've Just Activated a Biological Response" - #automotive #sales #shorts 0:56

2M ago0:56

0:56

Video MPI creates opportunities to connect with clients in ways you may not expect. Jacqueline Jasionowski explains. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule…

1
Lucas Underwood Gets Real About Leadership, Life, and Money 2:01:10

2M ago2:01:10

2:01:10

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to bu…