Wonder what it's like to control millions of dollars of marketing budget? Manage hundreds of people? Make the decisions on which ideas get to market? The CMO Confidential podcast shares how it feels to be in that chair of the shortest-tenured position on the C-suite. We detail the long, hard road most ideas take to get to market & how challenging it is to get the best ones through. Hosted by Mike Linton -- the former P&G Brand Manager who went on to be the Chief Marketing Officer of Best Buy ...
…
continue reading

1
Jon Miller | Cofounder Marketo, Engagio | The Gumball Machine is Broken - Rethinking B2B Marketing
35:25
35:25
Play later
Play later
Lists
Like
Liked
35:25See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
…
continue reading

1
John Rudaizky | Global CBO and CMO, EY | Marketing a Service - The Art of Selling Confidence
32:29
32:29
Play later
Play later
Lists
Like
Liked
32:29A CMO Confidential Interview with John Rudaizky, EY Chief Brand & Marketing Officer, who previously held leadership positions at WPP, J. Walter Thompson, and Saatchi & Saatchi. John discusses the concept of confidence including how to market it to clients, build it into the organization and measure it in the marketplace. Key topics include: why bra…
…
continue reading

1
Rishad Tobaccowala | The Omnicom IPG Merger - What it Means & What's Next | Part 2
27:24
27:24
Play later
Play later
Lists
Like
Liked
27:24A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, author, and podcast host of "What's Next." Rishad discusses the media, data, and technology scale benefits driving agency consolidation, the challenge of managing people through a merger, and his new book, Rethinking Work. Key topics inc…
…
continue reading

1
Rishad Tobaccowala | The Omnicom IPG Merger - What it Means & What's Next | Part 1
27:57
27:57
Play later
Play later
Lists
Like
Liked
27:57A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, author, and podcast host of "What's Next." Rishad discusses the media, data, and technology scale benefits driving agency consolidation, the challenge of managing people through a merger, and his new book, Rethinking Work. Key topics inc…
…
continue reading

1
Joe Tripodi | Lessons Learned From a Storied Marketing Career | Former CMO Coca-Cola, Mastercard
32:05
32:05
Play later
Play later
Lists
Like
Liked
32:05See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
…
continue reading

1
Richard Sanderson | A Rapid Evolution in the Marketplace - The Spencer Stuart 2025 CMO Study
43:26
43:26
Play later
Play later
Lists
Like
Liked
43:26A CMO Confidential Interview with Richard Sanderson, the firm's Marketing, Sales and Communications leader shares his take on the "hot off the presses" study of the Fortune 500. Toplines include stable tenure with variations by industry, how the job and title are rapidly morphing away from the traditional role (only 40% of companies use the CMO tit…
…
continue reading

1
ZRG Partners| The Top 5 Mistakes CEOs and Boards Make When Hiring CMOs| Kate Bullis and David Wiser
33:37
33:37
Play later
Play later
Lists
Like
Liked
33:37A CMO Confidential Interview with Kate Bullis and David Wiser, Managing Partners and Global Marketing Practice Leaders for ZRG Partners. Kate and David translate their extensive search experience to classify common mistakes into "movie themes" and share tips on how to recognize if you are directing or reading for a part in a disaster film. From "Pl…
…
continue reading

1
Gary Briggs | Marketing Observations and Lessons Learned From the 24' Presidential Election | Part 2
25:49
25:49
Play later
Play later
Lists
Like
Liked
25:49Welcome back for Part 2 of A CMO Confidential Interview with Gary Briggs, former CMO of Facebook and eBay, and board member at Etsy, Petco & Combe. As the Paid Media Advisor to the Harris campaign, Gary shares the inside story of what it is like to work at breakneck speed in the rapid spin up of a political organization and all of the marketing tha…
…
continue reading

1
Gary Briggs | Marketing Observations and Lessons Learned From the 2024 Presidential Election
26:10
26:10
Play later
Play later
Lists
Like
Liked
26:10A CMO Confidential Interview with Gary Briggs, former CMO of Facebook and eBay, and board member at Etsy, Petco & Combe. As the Paid Media Advisor to the Harris campaign, Gary shares the inside story of what it is like to work at breakneck speed in the rapid spin up of a political organization and all of the marketing that goes with it. Key discuss…
…
continue reading

1
Gabrielle Kessler | SVP Brand Experience, We Are Social | A Primer on Experiential Marketing
29:54
29:54
Play later
Play later
Lists
Like
Liked
29:54A CMO Confidential Interview with Gabrielle Kessler, SVP Brand Experience at @wearesocial + Narrative, and experienced agency executive. Gabrielle discusses why experiential marketing should be part of an integrated plan versus a stand alone stunt, the value of delivering an emotional memory, and how experiential can reach "ad blind" customers. Key…
…
continue reading

1
Josh Golden | Vulnerability & Personal Branding - Two 2-Edged Swords | CMO Confidential
33:18
33:18
Play later
Play later
Lists
Like
Liked
33:18A CMO Confidential Interview with Josh Golden, CMO of Quad, Creator of Eureka and 3 Things, former Publisher & President of Ad Age. Josh outlines the key components of both personal and business vulnerability and offers tips regarding the balance between enough and too much disclosure. He also shares how to build a personal brand without "overshado…
…
continue reading

1
Prof Daniel McCarthy | Door Dash and Food Delivery - The Case For Building a Subscription Model
36:27
36:27
Play later
Play later
Lists
Like
Liked
36:27A CMO Confidential Interview with Dr. Dan McCarthy, Professor of Marketing at Maryland. Dan returns for the third time to share research on the food delivery business and how marketers can "bend the growth curve" by implementing a subscription model. He discusses the engineering behind various subscription models and why most marketers should "at l…
…
continue reading

1
Kip Knight | Putting the Chief in CMO - Being Good at Marketing Isn't Enough | CMO Confidential
30:01
30:01
Play later
Play later
Lists
Like
Liked
30:01A CMO Confidential Interview with Kip Knight, founder of CMO Coaches, formerly CMO of Taco Bell and H&R Block US President. Kip breaks marketing leadership into "3 Chiefs" - Marketing Leader, Member of the Exec (First) Team, and Company Ambassador and offers tips for how to sequence and think about all three. Key discussion topics include: why runn…
…
continue reading

1
Carilu Dietrich | B2B Marketing - 2024 The Year in Review + The Year Ahead | CMO Confidential
32:06
32:06
Play later
Play later
Lists
Like
Liked
32:06CMO Confidential correspondent Carilu Dietrich, former CMO and hypergrowth advisor who helped take Atlassian public, returns to talk about why she thinks 2025 represents the biggest change in the B2B marketplace in decades. Carilu discusses the potential acceleration of acquisitions and investment driven by macroeconomic factors and how AI is "smac…
…
continue reading

1
Peter Fader | Wharton School | The Warby Parker Case - I Can See Clearly Now With My CLTV Glasses On
32:37
32:37
Play later
Play later
Lists
Like
Liked
32:37A CMO Confidential Interview with Dr. Peter Fader, Professor of Marketing at The Wharton School of Business. This show is a bookend to "The Rise & Fall of Peloton as Seen Through the Lens of CLTV" with Professor Dan McCarthy. Pete discusses the use of Customer Lifetime Value (CLTV) as key to understanding the true value of the company and explains …
…
continue reading

1
McKinsey & A.N.A | Marketing - The Battle Between Believers & Non-Believers - Part 2 | Replay
22:09
22:09
Play later
Play later
Lists
Like
Liked
22:09A CMO Confidential Interview with McKinsey Marketing & Sales Partner Robert Tas and Nick Primola, EVP and Head of the CMO Practice at the Association of National Advertisers. We discuss their recent study and Wall Street Journal article showing that CEO's who have marketing at the center of their strategy have measurably better results. They discus…
…
continue reading

1
McKinsey & A.N.A | Marketing: The Battle Between Believers & Non Believers | Part 1
25:57
25:57
Play later
Play later
Lists
Like
Liked
25:57This week's holiday episode revisits one of our most popular shows from the past year where leaders from @McKinsey and @ANAmarketers discuss the continued divide between marketing believers and non-believers. A CMO Confidential Interview with McKinsey Marketing & Sales Partner Robert Tas and Nick Primola, EVP and Head of the CMO Practice at the ANA…
…
continue reading

1
Adam Brotman and Andy Sack | Forum 3 | It's a Bird! It's a Plane! Holy Shit, It's AI! Part 2
33:51
33:51
Play later
Play later
Lists
Like
Liked
33:51This is Part 2 of A CMO Confidential Interview with Andy Sack and Adam Brotman, Co-Founders and Co-CEO's of Forum 3, authors of the book AI First, previously at Microsoft and Starbucks. They discuss why AI is different from previous technology advances and the series of "Holy Shit!" moments experienced when interviewing Sam Altman, Bill Gates and o…
…
continue reading

1
Adam Brotman and Andy Sack | Forum 3| It's a Bird! It's a Plane! Holy Shit, It's AI!" Part 1
36:21
36:21
Play later
Play later
Lists
Like
Liked
36:21A CMO Confidential Interview with Andy Sack and Adam Brotman, Co-Founders and Co-CEO's of Forum 3, authors of the book AI First, previously at Microsoft and Starbucks. They discuss why AI is different from previous technology advances and the series of "Holy Shit!" moments experienced when interviewing Sam Altman, Bill Gates and others. Key topics …
…
continue reading

1
Jon Davids | CEO, Influicity | The Synthetic Influencer - Should Brands Do It Themselves? |
27:48
27:48
Play later
Play later
Lists
Like
Liked
27:48A CMO Confidential Interview with Jon Davids, founder and CEO of Influicity and author of Marketing Superpowers. Jon discusses the idea of creating your own influencers in a marketplace where communities matter more than ever. Key topics include: the synthetic influencer as a natural evolution from Colonel Sanders, Toucan Sam, and Tony the Tiger; t…
…
continue reading

1
Jim Stengel | Former P&G CMO |A Top Marketer Riffs on What It Takes to be a Successful CMO
34:04
34:04
Play later
Play later
Lists
Like
Liked
34:04A CMO Confidential interview with Jim Stengel, the former CMO of P&G, author, podcast host, professor, and CEO of the Jim Stengel Company. Jim discusses how marketing has evolved from "awareness" to "entertainment and attention," the need for constant innovation and creativity, and why your purpose should be directed at making consumer's day-to-day…
…
continue reading

1
Chris Andrew | CEO Scrunch AI | Is Your New Best Customer an AI BOT - Welcome to the New Frontier
32:55
32:55
Play later
Play later
Lists
Like
Liked
32:55A CMO Confidential Interview with Chris Andrew, the CEO and Co-Founder of Scrunch AI and former Chief Product Officer of Hearsay. Chris shares his thoughts on how AI will dramatically alter customer purchase patterns and why marketers should be thinking about how to win "BOT engagement." Key topics include: why he believes consumer consideration an…
…
continue reading

1
Tom Stein | Chairman, Stein IAS | The Inherent B2B Marketing Problem & What to Do About It
34:44
34:44
Play later
Play later
Lists
Like
Liked
34:44A CMO Confidential Interview with Tom Stein, the Chairman & Chief Brand Officer of Stein IAS, a leading global B2B agency. Tom shares his thoughts on why we are in "The B2B Decade," the underleveraged power of many B2B brands, and how organization structures are often in the way of good marketing. Key topics include: why so many B2B companies defau…
…
continue reading

1
Jason Radisson | New CMOs at the Inflection Point – Tips for the Hard Situations | CMO Confidential
35:12
35:12
Play later
Play later
Lists
Like
Liked
35:12A CMO Confidential interview with Jason Radisson, CEO of Movo, former Regional GM at Uber and Marketer at Caesars Entertainment. Jason shares his thoughts on how to approach inflection points like declining sales, a change of control, or company pivot -- and the importance of focusing on the outcome you have to deliver to move the business forward.…
…
continue reading

1
Jean English | Big Tech & B2B Marketing-What You Need to Know | Juniper Networks | CMO Confidential
33:35
33:35
Play later
Play later
Lists
Like
Liked
33:35A CMO Confidential Interview with Jean English, CMO of Juniper Networks, formerly the CMO of Armis, Palo Alto Networks and NetApp. Jean describes the ongoing digital transformation journey, how the "Infrastructure Layer" works and why it's so important to marketers, and why Marketing and IT should be BFF's. Key topics include: the forces driving te…
…
continue reading

1
Joyce Kim | Report From the Front Lines of Cybersecurity & What It Means for Marketers | Zscaler
33:08
33:08
Play later
Play later
Lists
Like
Liked
33:08A CMO Confidential Interview with Joyce Kim, CMO of cloud cybersecurity company Zscaler. In this highly informative and conversational interview, Joyce describes the ongoing race between companies and the innovative onslaught of bad actors, the concept of "Zero Trust," and how marketers can be good partners with their Chief Information Security Off…
…
continue reading

1
The Digital Ad Industry is Built on the Wrong Principles & Other Things That Make You Go Hmmm
35:18
35:18
Play later
Play later
Lists
Like
Liked
35:18A CMO Confidential Interview with Tom Goodwin, author, speaker, and former head of innovation at Publicis, Zenith and Havas. Tom makes the case that much of today's marketing spending is wasted on a "playbook of precision" where everything can be attributed and all customers can be micro-targeted. Key topics include: why branding in the AI Age is m…
…
continue reading

1
Scott Griffiths | Primer on the Marketing CFO - Why it Might Be Right for You | CMO Confidential
34:41
34:41
Play later
Play later
Lists
Like
Liked
34:41A CMO Confidential Interview with Scott Griffiths, CFO of the Affiliati Network, formerly the Marketing CFO at Farmers and VP at Countrywide. Scott discusses how marketing and finance can get into a self fulfilling doom loop by avoiding hard discussions, what it takes to be a good Marketing CFO, and his belief that it is important to recognize the …
…
continue reading

1
Seth Matlins |Why is Marketing in a Perpetual State of Chaos? | CMO Confidential | Forbes CMO Network
32:13
32:13
Play later
Play later
Lists
Like
Liked
32:13A CMO Confidential Interview with Seth Matlins, Managing Director of the Forbes CMO Network, formerly Head of Cultural Strategy and Insights at Endeavor, Global CMO of Live Nation, President of Rock the Vote and Founder of CAA Marketing. Seth discusses why he thinks the media is overhyping the drama around the CMO position, the CEO misperception th…
…
continue reading

1
Matt Carey |Home Depot | The Marketing Interface With Tech, IT, AI and CX - An Acronym Feast! | CMO Confidential
29:27
29:27
Play later
Play later
Lists
Like
Liked
29:27A CMO Confidential Interview with Matt Carey, EVP Customer Experience and CIO at Home Depot, formerly the SVP and CTO at both eBay and Wal-Mart. Matt discusses how the majority of customer experience is provided by tech, why you shouldn't buy "tech for tech's sake," and why marketers should always "know precisely what problem they want to solve" wh…
…
continue reading

1
Michael Treff | CMO Confidential | Using AI for Anticipation vs. Reaction - An Agency Perspective
32:23
32:23
Play later
Play later
Lists
Like
Liked
32:23A CMO Confidential Interview with Michael Treff, the CEO of Code + Theory, a growing 2000 person agency which combines engineers and creatives. Michael discusses how AI combines new factors and current data to anticipate consumer behavior, why AI represents "change management for humans," and how his agency is writing AI into job descriptions. Key …
…
continue reading

1
Kim Whitler | A Marketing Potpourri - CMO Stages, Activism Research and Name Image & Likeness(NIL)
36:24
36:24
Play later
Play later
Lists
Like
Liked
36:24A CMO Confidential Interview with Kim Whitler, business professor at the University of Virginia and former GM and CMO. Kim joins us to discuss how start-ups require different CMO's at the various stages starting with seed money and ending with an IPO, how good intentions can jeopardize business success on the corporate activism front, and how to th…
…
continue reading

1
Daniel McCarthy | CMO Confidential | The Rise & Fall of Peloton as Seen Through the Eyes of CLTV
35:48
35:48
Play later
Play later
Lists
Like
Liked
35:48A CMO Confidential Interview with Dr. Dan McCarthy, Professor of Marketing at Maryland. Dan uses a customer lifetime value (CLTV) analysis to show how Peloton's pursuit of growth after a very successful launch negatively impacted its financials and cratered its stock price, leaving its future uncertain. Key decision points include: misreading Covid…
…
continue reading

1
Karna Crawford | CMO Confidential | The Customer Loyalty Crisis & What to Do About It
32:37
32:37
Play later
Play later
Lists
Like
Liked
32:37A CMO Confidential Interview with Karna Crawford, CMO of Marqeta, formerly SVP at JPMorgan Chase, and Head of US Marketing at Ford. Karna discusses how a number of factors have created more "promiscuous customers," the challenge of constantly delivering against rising value expectations, and why the marketplace has left many companies behind in the…
…
continue reading

1
Kate Bullis | CMO Confidential | A Top Search Executive's View of Tech, Marketing & the Marketplace
34:27
34:27
Play later
Play later
Lists
Like
Liked
34:27A CMO Confidential Interview with Kate Bullis, Global Marketing Practice Leader and Managing Director at ZRG Partners. Kate discusses the "growth renaissance" occuring in tech, B2B, and Private Equity where marketing is emerging as a growth driver, why companies in transition often look for new talent, and "what a difference maker" great marketers …
…
continue reading

1
How to Collaborate With Non-Believers Panel |Association of National Advertisers | CMO Confidential
36:18
36:18
Play later
Play later
Lists
Like
Liked
36:18In a new twist for CMO Confidential, host Mike Linton moderates a panel for The Association of National Advertisers on Industry Thought Leadership. Unlock the secrets to collaborating with non-believers in marketing with insights from top CMOs and executives! 🎥 In this engaging panel discussion, moderated by Mike Linton, host of the CMO Confidentia…
…
continue reading

1
What Your Team Wants to Tell You But Won't | Leesa Eichberger Amanda Reierson | CMO Confidential
31:19
31:19
Play later
Play later
Lists
Like
Liked
31:19A CMO Confidential Interview with Leesa Eichberger, Former CMO of Jenny Craig & Ring Central and Amanda Reierson, former CMO of Avant and Head of Marketing at Thumbtack. We all worked together at Farmers Insurance. Amanda and Leesa discuss tips for evaluating "communication health," what to do in a company that doesn't like bad news, and how to man…
…
continue reading

1
The CMO As Connective Tissue - A Top Search Executive's Perspective on the Position | Peri Hansen
29:47
29:47
Play later
Play later
Lists
Like
Liked
29:47This episode is brought to you by CMO Confidential Title Sponsor Props. Visit them at Props.co A CMO Confidential Interview with Peri Hansen, Leader CMO Practice and Sector Leader Consumer Products at Korn Ferry. Peri discusses why she thinks it's the most important and exciting time to be a CMO, how marketers need to "connect" sales, IT and other …
…
continue reading

1
A Marketer Turned Tech Exec Talks About Big Data, Mainframes & AI | Phil Buckellew| CMO Confidential
39:48
39:48
Play later
Play later
Lists
Like
Liked
39:48A CMO Confidential Interview with Phil Buckallew, a former brand manager who spent 23 years as a General Manager at IBM and is now the President of Infrastructure and Mainframes at Rocket. Phil discusses why it is so challenging to move mainframe data to the cloud, the cyber security race, why digital transformation is "still a thing," and his care…
…
continue reading

1
An Influencer Primer - How to Avoid Potholes on The Yellow Brick Road |Jon Davids | CMO Confidential
32:30
32:30
Play later
Play later
Lists
Like
Liked
32:30A CMO Confidential interview with Jon Davids, founder and CEO of Influicity and author of Marketing Superpowers. Jon discusses how communities can help build brands, the difference between "audience and community", and best practices in selecting and evaluating influencers. Key topics include: why influencers make sense in a "splintering" marketpla…
…
continue reading

1
Marketing Valuation | The Battle Between Believers and Non-Believers Part 3 | Greg Silverman
28:48
28:48
Play later
Play later
Lists
Like
Liked
28:48A CMO Confidential Interview with Greg Silverman, the Interbrand Global Director, Brand Economics who also founded Concentric, a sales forecasting company. Greg discusses a recent Interbrand study with Wall Street analysts on how brands influence share price in which 75% of analysts look at brand power as a key variable though nearly all admit they…
…
continue reading

1
Must Marketing Always Start From Scratch - The Quest to End the Snowflake Problem | Jonathan Knowles
30:35
30:35
Play later
Play later
Lists
Like
Liked
30:35A CMO Confidential Interview with Jonathan Knowles, former CMO of Nupremis, Senior Strategist at Wolff Olins and Founder of Type 2 Consulting. Jonathan discusses ANA-sponsored research into why so many CMO's have to start from zero when defining their objectives and KPIs with the C-Suite. A categorization of over 500 marketing papers identified 6 a…
…
continue reading

1
What Your CFO Wants to Tell You But Won't | Scott Lindquist | CMO Confidential
31:34
31:34
Play later
Play later
Lists
Like
Liked
31:34A CMO Confidential Interview with Scott Lindquist, CFO for CNA Financial Corp, former CFO of Farmers Insurance and PwC Partner. Scott discusses the wide variety of CFO's, why insurance became a marketing hothouse, the importance of marketing math, and how to manage the Marketing CFO position. Key topics include: how investing in brands is a leap of…
…
continue reading

1
An Update From the the B2B Marketing Front Lines | Carilu Dietrich
29:59
29:59
Play later
Play later
Lists
Like
Liked
29:59CMO Confidential correspondent Carilu Deitrich, former CMO and hypergrowth advisor who helped take Atlassian public, joins us for the 4th time to talk about the ongoing challenge in the B2B space. Carilu discusses why business growth is slow for everything but AI and cybersecurity, and her belief that many players are fatigued after a long drive to…
…
continue reading

1
A Consultant Turns Professor Discusses the B-School Curriculum | Lynne Segall |
36:11
36:11
Play later
Play later
Lists
Like
Liked
36:11A CMO Confidential Interview with Lynne Segall, Associate Dean at the Goizueta Business School at Emory University, formerly the Director of Talent and Organization Offering Development at Accenture. Lynne discusses the importance of students learning technical and theoretical skills along with the "harder to teach" softer skills like "how to get s…
…
continue reading

1
What Marketers Talk About Behind Closed Doors | The Artificial Intelligence Edition | Babs Rangaiah
37:37
37:37
Play later
Play later
Lists
Like
Liked
37:37In this episode, "What Marketers Talk About Behind Closed Doors | The Artificial Intelligence Edition," host Mike Linton, a five-time CMO, sits down with the illustrious Babs Rangaiah. Babs, the founder of CCBabs and a CMO Coach, delves deep into the pressing issues keeping today's marketers awake at night. Key topics include the impact of artifici…
…
continue reading

1
Is Artificial Intelligence An Extinction Event For Marketing Agencies | Paul Roetzer |
35:04
35:04
Play later
Play later
Lists
Like
Liked
35:04A CMO Confidential Interview with Paul Roetzer, Founder of the Marketing AI Institute and author of Marketing Artificial Intelligence. Paul discusses the rapid growth of the AI business, early impacts on agencies and marketing organizations, why you should be careful using AI with customer interactions, and how things will evolve to handle a "strin…
…
continue reading

1
Are Business Schools Preparing Marketers for the Real World? | Mike Kitz | CMO Confidential |
28:05
28:05
Play later
Play later
Lists
Like
Liked
28:05A CMO Confidential interview with Mike Kitz, Notre Dame Professor, former CMO of Office Max and P&G Brand Manager. Mike discusses the best ways to optimize your in school experience, why the abundance of marketing data may be crowding out long-term thinking, and the importance of learning "integration skills." Key topics include: the value of leade…
…
continue reading

1
Tales From the Marketing Crypt - A Recovering CMO Tells All | Maryam Banikaraim | CMO Confidential |
37:43
37:43
Play later
Play later
Lists
Like
Liked
37:43A CMO Confidential Interview with Maryam Banikarim, Managing Director of Most Powerful Women + Brainstorm Tech at Fortune, formerly the CMO of Hyatt Hotels, Nextdoor, Gannett, NBCU, and Univision. Maryam discusses what it's like to be a company's first chief marketing person, how to bring a boss who doesn't know marketing along, bridging the genera…
…
continue reading

1
The Case For Customer Lifetime Value - Why Is This So Hard? | Daniel McCarthy | CMO Confidential |
40:47
40:47
Play later
Play later
Lists
Like
Liked
40:47A CMO Confidential Interview with Dr. Daniel McCarthy, Assistant Professor of Marketing at Emory's Goizueta Business School. Dan discusses how marketing has recently taken its knocks, why he created a CLTV class, how companies can start developing their own models, and how customer math can be used to increase marketing accountability. Key topics i…
…
continue reading