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Restaurant Technology Guys Podcast Sponsored By Custom Business Solutions

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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Innovating Kids' Menus: A Revolution in Family Dining 36:07

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In this episode of The Restaurant Technology Guides podcast, host Jeremy Julian speaks with the founders of Kids Menu, Herman and Chrissy, to discuss their innovative platform aimed at transforming the children’s dining experience. Kids Menu provides restaurants with customizable, entertaining, and on-demand kids menus that capture children's inter…
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Innovating Restaurant Training with Wisetail: An In-depth Look at Employee Enablement 34:08

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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Kat Claypool from Wisetail, a leader in learning management systems for the restaurant industry. Kat discusses her career journey and the pivotal role Wisetail plays in improving restaurant operations through its employee enablement platform. The conversation…
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Reintroducing Tony Roma's: CEO Mina's Vision for Growth and Innovation 28:53

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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Mina, the CEO of Tony Roma's. The discussion covers Mina's unique journey from an attorney conducting due diligence during the 2020 pandemic to becoming the permanent CEO in 2023. Mina shares her vision for revitalizing the beloved brand, focusing on menu innovati…
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Sustainable Growth and Modern Strategy: Pollo Campero's U.S. Market Expansion 39:58

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In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes back a returning guest from Pollo Campero. They discuss sustainable growth, entering new markets, and engaging guests through modern platforms. The guest, Pollo Campero’s VP of Franchise Development, shares insights on brand expansion, customer experience, and le…
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Unlocking Restaurant Success with Seth Temko: Innovations, Strategy, and Market Penetration Insights 42:09

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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by hospitality tech veteran Seth Temko of Full On Strategy. Seth shares insights from his 25 years in the industry, discussing his various roles in pioneering restaurant tech initiatives and innovations. They delve into Seth's newest venture, Full On Strategy, a cons…
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Succeeding in the Restaurant Industry with NRN's Sam Oches 37:18

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Succeeding in the Restaurant Industry with NRN's Sam Oches In this episode, Jeremy Julian hosts Sam Oches, Editor in Chief of The Nation's Restaurant News, to discuss significant trends and insights shaping the restaurant industry in 2025 and beyond. Sam highlights the success strategies of top restaurant brands like Texas Roadhouse, Chick-fil-A, R…
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Restaurant Tech Innovations: AI, Dynamic Pricing, and Future Trends with Joe Gaskowski 35:32

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Restaurant Tech Innovations: AI, Dynamic Pricing, and Future Trends with Joe Gaskowski In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Joe Gaskowski, Senior Editor at Restaurant Business, to discuss the state of the restaurant industry, especially casual dining, and future technological trends. They talk a…
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Innovating Consistency: Donato's Pizza with CEO Kevin King 36:19

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Innovating Consistency: Donato's Pizza with CEO Kevin King In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Kevin King, the CEO of Donatos Pizza, a legacy brand based in Columbus, Ohio. Kevin shares his journey in the restaurant industry, including his return to Donatos, and discusses the company's unique v…
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Navigating Tariffs and Technology: Insights from Canada's Restaurant Guy, Jay Ashton 32:29

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Navigating Tariffs and Technology: Insights from Canada's Restaurant Guy, Jay Ashton In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Jay Ashton, known as Canada's Restaurant Guy. They delve into the non-political impact of regulations, especially tariffs, on the restaurant industry in both Canada and the U…
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Unlocking Restaurant Success: A Deep Dive with Matt Plapp on Marketing and Loyalty 51:30

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Unlocking Restaurant Success: A Deep Dive with Matt Plapp on Marketing and Loyalty In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Matt Plapp, a seasoned marketing expert in the restaurant industry and CEO of America's Best Restaurants. Matt, also known as the Chief Energy Officer, shares insights on creat…
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Boosting Restaurant Revenue with Digital In-Venue Advertising: A Conversation with Can from Finch 35:13

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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, CRO of Custom Business Solutions with over 25 years in restaurant tech, hosts Can, a serial entrepreneur and founder of Finch. Finch offers innovative digital media platforms tailored for restaurants, allowing them to advertise in-house specials and sell screen time to third-…
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Navigating Restaurant Tech and Trends with Alicia Kelso 36:02

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In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Alicia Kelso, Executive Editor for Nations Restaurant News. They discuss a wide array of topics, including Alicia's extensive background in restaurant journalism, the current and future trends in the restaurant industry, and the impacts of automation and tech…
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Revolutionizing Restaurant Tech: Yaro's Journey with PickPad 31:34

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Revolutionizing Restaurant Tech: Yaro's Journey with PickPad In this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Yaro, a multiple-time founder in the realm of restaurant technology. Yaro shares his background, detailing his migration from Ukraine to the United States and his 15-year journey in developing tech solutio…
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Empowering Family Businesses: Insights from 'The Family Business Manifesto' 40:08

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Empowering Family Businesses: Insights from 'The Family Business Manifesto' In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by business coach and author Mike to discuss his new book, 'The Family Business Manifesto.' The conversation delves into the unique challenges and dynamics of family-run businesses, shar…
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Revolutionizing Beverage Service: Rishabh's Game-Changing Beverage Dispensing System 39:03

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In this episode of the Restaurant Technology Guys Podcast, host Jeremy Julian talks with Rishabh, a serial entrepreneur aiming to transform the beverage industry with his innovative startup, Sidework. The discussion delves into the current challenges faced by the beverage sector, especially in coffee shops and bars dealing with complex drink orders…
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Transforming Restaurant Ownership with Andrew Scott: Solving the Burnout Crisis 43:48

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In this episode, Jeremy Julian speaks with Andrew Scott, a former restaurant owner who transitioned into empowering restaurant owners through his company, Ownership Training. Andrew shares his journey from struggling with restaurant management to founding a company that helps other restaurateurs scale their businesses and regain their freedom. The …
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Maximizing Kitchen Efficiency with QSR Automations' Brian Wayne 34:28

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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Brian Wayne, VP of Customer Success at QSR Automations. They discuss how QSR Automations' technology solutions, such as the ConnectSmart kitchen display system and front desk software, enhance kitchen efficiency and guest experience. Brian shares insights into his…
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Data-Driven Success: Exploring RAD's Impact on Restaurant Operations with Dave's Hot Chicken 34:00

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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, Chief Revenue Officer of Custom Business Solutions, is joined by Jeff Porter and Ryan Burhorn, co-founders of RAD, a next-generation analytics platform designed for restaurant operators. Their guest, James McGee, CFO and franchisee at Dave's Hot Chicken, shares insights into …
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Unlocking First-Party Delivery with Uber Direct: A Deep Dive with Brandi Villareal 33:31

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In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Brandi Villareal, head of Uber Direct's online food delivery for the U.S. and Canada. They explore the advantages of Uber Direct's first-party delivery solution, which allows restaurant brands to maintain control over customer data and enhance customer loyalt…
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Navigating the Future of the Restaurant Industry with Danny Klein 36:33

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In this episode of the Restaurant Technology Guys Podcast, Jeremy Julian talks with Danny Klein, freshly promoted to VP Editorial Director at WTWH Media's FRH properties. They delve deep into the state of the restaurant industry, discussing everything from the surge of bankruptcies and the challenges of rising costs, to evolving consumer preference…
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Innovating Tradition: How Groucho's Deli Advances with Technology and Quality 34:52

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In this episode of the Restaurant Technology Guys podcast, Jeremy is joined by Deric Rosenbaum, President and CTO of Groucho's Deli, an 83-year-old deli chain based in the Southeast U.S. Deric shares his journey from commercial construction to leading Groucho's Deli alongside his business partner Bruce Miller. The conversation delves into Groucho's…
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Innovating Restaurant Operations with GM Pilot: A Deep Dive 36:04

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In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Cijoy, an experienced restaurant technology and operations veteran. Cijoy shares his journey from engineering to the Y2K era and his transition into the restaurant industry. He introduces his new product, GM Pilot, which aims to streamline restaurant operation…
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Transforming Restaurant Success with InKind: Tech-Driven Strategies and Innovative Financing 37:13

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In this episode, the discussion centers around InKind's innovative, tech-driven approach to scaling and supporting restaurants. InKind's CEO shares insights on leveraging Silicon Valley strategies, deploying large-scale data analytics and AI, and the significance of personalized support for independent restaurants. The episode covers the dual role …
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Innovating Blaze Pizza: Tech Transformations and Guest Experience 37:07

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In this insightful episode of the Restaurant Technology Guys podcast, host Jeremy Julian chats with Chris Demery, CTO of Blaze Pizza, about the technological advancements at Blaze Pizza, particularly post-COVID-19. Chris highlights the pivotal role of user-friendly technology in enhancing both on-premise and off-premise dining experiences. The disc…
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