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CEO Daily Brief with Dr. Jessica Kriegel

tentwentytwo / Culture Partners

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In just five minutes a day, Dr. Jessica Kriegel, Chief Scientist of Workplace Culture at Culture Partners, unpacks the latest research, trends, and strategies shaping workplace culture—and driving business success. Designed for CEOs and executives, this daily podcast delivers actionable insights to build high-performance cultures that get real results.
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In today's episode: Jessica argues the hype around last week's Blue Origin space flight is privilege masquerading as feminism. John doesn't disagree, but says we have bigger fish to fry regardless, between the economy and geopolitics. CEO Daily Brief is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-butto…
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In today's episode: If the China tariffs continue, loads of everyday products--like makeup--will become twice as expensive. These small-scale impacts will happen everywhere. Meanwhile, on the large scale, China has cancelled its planned purchases of Boeing airplanes. That macro-level decisions also have huge consequences across the economy. CEO Dai…
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In today's episode: The hype over last week's Blue Origin space mission got a slew of criticism for being spectacle over substance. We see a similar focus on spectacle in attempts at culture change, too. But people recognize inauthenticity in their bones. Culture change is about slow, consistent progress. It requires leaders to focus on what they c…
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In today's episode: People are still in the habit of "please" and "thank you" to ChatGPT; they're obeying the rules of politeness without actually meaning it. ChatGPT and other large-language models are echo chambers with a population of just ourselves. There's an erosion of authenticity in society generally, which AI is accelerating. CEO Daily Bri…
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In today's episode: In the face of hardship, convicted leadership means taking a risk; compliant leadership absorbs difficult circumstances without rocking the boat. Both are valid paths. Neither choice should come from impulse or anger; it should be a calculated decision based on the stakes and values of a particular company. It's worth asking, as…
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In today's episode: Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented. She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness. By su…
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In today's episode: In working with Culture Partners, Wellby Financial set key results and aligned a culture around achieving them. They escaped the action trap and built a culture of feedback and continuous improvement--as a result, they've been hitting ambitious goals that weren't possible just a few years ago. In a culture of feedback, leaders h…
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In today's episode: Your top talent knows they're top talent; they have leverage, even if leadership doesn't acknowledge it directly. In volatile, inflationary times, everyone is feeling the pressure; now is a good time to revisit compensation strategies. Try opening a direct conversation with top talent about compensation, rather than waiting for …
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In today's episode: Jessica talks about Greg Satell's new article - We Need to Break the Disruption Mindset Workers are tired of the Silicon Valley-esque obsession with disruption. They have change fatigue. Lasting change can't be mandated or enforced. It comes from common ground and steady buy-in. CEO Daily Brief is a daily, five-minute podcast fo…
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In today's episode: Worker confidence is lower than leadership confidence, and it's declining faster. There are three root causes: ambiguity around AI and the economy, erosion of workplace culture, and stagnation leading to a lack of innovation. To avoid companies becoming rigid and inflexible--which hampers creativity and results--leaders should a…
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In today's episode: Companies are more than just profits and losses on a spreadsheet; they're made of people with drive, knowledge, and morale. To ConstantContact's Frank Vella, first-line managers are the key to keeping the company running smoothly. By communicating with managers and responding to feedback, Frank creates sincere, consistent story …
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In today's episode: President Trump's long-term strategy with tariffs is to bring back American manufacturingg. In the short term, manufacturing will shut down across America as companies put a hold on shipping goods. As a leader of the UAW told Jessica: even if the tariffs are good on paper for auto workers, a nationwide recession is still bad for…
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In today's episode: We're living in a time of constant changes; the best way to survive is to be flexible. This pairs with the research Culture Partners did with Stanford: an adaptable culture proved to outperform any specific culture type. When conditions shift, strategies shift. When strategies shift, culture needs to shift to meet the new needs.…
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In today's episode: Jessica and John react to the sweeping tariffs President Trump announced last week, and the market nosedive that we've seen since. The tariffs have set the world into an "us versus them" situation; the rest of the world is going to start making deals and alliances without the input of the US. It's not clear what the plan is; and…
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In today's episode from Schwab Network: The March jobs report was pretty promising--but it's being overshadowed by the uncertainty around the tariff story. The jobs report is looking backward, while everyone is looking forward to the uncertain future. Agility is the new stability. Leaders need to focus on how to pivot as the situation changes in th…
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In today's clip from one of Jessica's keynotes: If it seems like somebody isn't bought into the company's mission, there's an easy fix: ask. If they're not bought in, then learn what experiences they would need to acquire the beliefs you want. Subcultures are natural within a company. Internal diversity of thought can often be a strength. Company c…
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In today's episode from Merit TV: Last week, RFK Jr. announced large cuts at the Department of Health and Human Services--amid big cuts across Washington. Lives are impacted by big job cuts, but a leader's job is to figure out their purpose, strategy, and how to create clarity, alignment, and accountability around those things. The key question: wh…
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In today's episode with special guest, Andrew Collier: Deals aren't about dominance. There's a power in acknowledging the beliefs and positions of other people. A conciliatory attitude puts both parties of a negotiation on equal footing; from that place of parity, real business relationships can flourish. CEO Daily Brief is a daily, five-minute pod…
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In today's episode with special guest, Andrew Collier: One of the biggest mistakes that leaders can make is to forget their humanity in pursuit of results. At a basic level, deals are still made between people who need to like and trust each other. When people interact authentically--no matter how different they are--that shared humanity is the fou…
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In today's episode from Merit TV: AI is coming in all fields: manufacturing, knowledge work, organization, and leadership. With an abundance mindset, we can use that change to benefit all people. But that takes a shift in leadership. It's a mistake to offload leadership tasks to AI; leaders should be creating belief systems that allow us to leverag…
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In today's clip from one of Jessica's keynotes: Experiences shape your company's culture. The most powerful real experiences: Storytelling, Recognition, and Feedback. Every week, if you share one story, give two people recognition, and give or receive three pieces of feedback, you can take concrete steps to reinforcing the culture that you want. Ev…
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In today's episode: Employee ownership is a great way to get company-wide alignment, but it's not the only tool. Alignment can come from storytelling, reinforcing mission-aligned behaviors, and other experiences throughout an employee's tenure. Leaders control the experiences of their employees; those experiences create a culture where employees ar…
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In today's episode: The action trap destroys innovation and creativity. The key to avoiding the action trap is realizing that employees are people driven by their underlying beliefs--not just directives from leadership. Those beliefs are powerful drivers of action. Some experiences are unavoidably bad, and will end up associated with leadership no …
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In today's episode: In recessions, some companies panic and some try to take advantage of the situation. It turns out, the best approach was to do nothing at all. The panic of a crisis can lead to compliance, as employees try to retain their jobs by not rocking the boat. But compliance isn't the same thing as alignment. They key is to avoid the act…
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In today's episode: KKR's Pete Stavros explains some of the CEO pushback to employee shared ownership models--including the fact that it can seem like an overwhelming change. Shared ownership aligns the incentives for employees and leaders, breaking down silos and fostering collaboration. Empathy is a variable trait that can be trained, and more em…
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In today's episode: KKR's Pete Stavros explains why he believes employee shared ownership can help solve the inequality and unhappiness in our workforce. The ESOP movement has been around for decades, but the concept is still not well-known. While hourly wages disincentivize productivity, employee shared ownership aligns the incentives of employees…
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In today's clip from one of Jessica's keynotes: Getting better results means changing culture. Changing culture starts with experiences that shape employee beliefs. Companies can craft the experience at every stage of the employee journey, from recruitment through onboarding, through working. Singular experiences don't change culture; it's a long-t…
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In today's episode from NewsNation: When companies get caught in the Action Trap, workers burn out without any meaningful change to the culture. Getting out of the Action Trap requires surrendering; accepting the world as it is, then working with it. We're constantly being told to live in fear. Escaping that fear requires accepting reality and taki…
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In today's episode: Most jobs aren't fun and easy. All employees can take accountability by making a personal choice to focus on what they can control. Still, leaders can help; they can create experiences that don't make employees feel trapped, like making sure they can express needs without fear of reprisal. "Loyalty" can be a trap if it causes em…
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In today's episode: We've been told that great leaders take control to force change. That often means trying to force culture changes. Culture can't be controlled; it responds to conditions. When leaders create the right conditions, people create the results. The "Surrendered" Leader recognizes that they can only control the experiences they create…
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In today's clip from one of Jessica's keynotes: Don't get caught in the Action Trap, where a company constantly tries new actions and to achieve results without looking any deeper. The result is burnout without lasting change. Experiences create beliefs, which inform actions, which drive results. To produce lasting chance within a company, curate e…
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In today's episode: Burnout is still a nationwide problem. And according to a recent study, the cost of burnout is $4,000-$21,000 per year, per employee. Programs won't solve it. If a company's culture rewards behavior that leads to burnout, those are the behaviors that it will see from employees. Leadership sets the example. If a leader calls in f…
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In today's episode: AI shouldn't be used to replace human connections and leadership. AI should be leveraged to manage and govern; scheduling and summaries of events can easily be automated for efficiency. It's not clear how this trend ends for middle-management. We're likely to see jobs at that level shrink as AI becomes more efficient, but will e…
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In today's episode: Nobody knows exactly what'll happen next with tariffs. That's disruptive at all levels. Some companies appear to be jumping into big, billion-dollar decisions to move manufacturing to the U.S. They're likely just publicizing or doubling down on efforts that have been in the works for years. Dealing with tariffs is a company-wide…
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In today's episode from Fox LiveNow: Experiences shape beliefs. These headlines about huge cuts, tariffs, and DEI are leaving business leaders uncertain--which requires an adaptive culture strategy. Tech layoffs will continue. We have mature tech companies that no longer need to scale in size. Meanwhile, we're struggling to find nurses and other he…
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In today's clip from one of Jessica's keynotes: People want three things in life: meaning, connection, and wholeness. When building a culture, these three values should be top-of-mind experiences. Employee engagement is just a measure of productivity and attention; fulfillment is the extent to which abilities and character are fully developed. The …
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In today's episode: Our understanding of human resources and corporate organization will become more skills-based and cross-functional, requiring continuous learning. AI provides massive value, but only when you redesign jobs and organization. It may not replace a job in its entirety, but it can take tasks from many different roles. In this time of…
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In today's episode: The ability to scale new technology often gets stuck in middle management due to fear of job loss. In the past, hoarding information made a person valuable. In the age of AI, collaboration and innovation will be key. Adaptable, innovation-focused cultures are the ones that drive results. Culture Leaders Daily is a daily, five-mi…
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Karalee Close, Accenture’s Global Lead for the Talent & Organization practice joins Jessica to talk about all things artificial intelligence; starting with her belief that AI, like all technology, can be harnessed for human flourishing. They discuss the web of relationships between AI, employees, and corporate structures, the evolution of change ma…
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In today's episode: With new technology that learns alongside humans, change management is no longer static; it's about continuous learning. Ina co-learning model, humans and AI work together to solve problems; both learn from and improve each other through consistent feedback. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we…
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In today's clip from one of Jessica's keynotes: Back to basics: what exactly is culture? It isn't ping-pong tables or corporate retreats. Professor Sumantra Ghoshal's definition comes closest: "the smell of the place," which shaped his behavior. There are thousands of subcultures in any organization; each leader creates their own "smell of the plac…
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In today's clip from one of Jessica's keynotes: People want to understand their company's purpose, values, and goals. The Seed Model provides a cohesive narrative for a company. Purpose: in six words or less, why does the company exist? Core Values: What is essential for us to succeed, and what will be possible as a result of achieving our purpose?…
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In today's clip from a Q&A at one of Jessica's keynotes: Culture change was key to Oracle's successful shift to the cloud in the 2010s. Shawn Price found the operating gaps in the business and the cultural shifts necessary to fix them. They followed what would become the Culture Equation: identify key results, the actions necessary to achieve them,…
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In today's episode from Schwab Network: Whether you agree with the Trump administration's actions on tariffs and spending, it creates uncertainty across all levels of the economy. Markets prefer certainty, whether it's bad news or good news. In these uncertain times, the markets are dropping. Individually, our confidence is tied to our perception o…
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In today's clip from a Q&A at one of Jessica's keynotes: Within a company, how can one team convince another to offer help and realign their priorities? The answer: starting with love. By caring for others and offering ways to help them succeed, you build goodwill. By offering a new experience, you create a new belief, which drives a reaction: they…
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In today's episode: Aviatrix's Doug Merritt explains how he successfully transitioned a software company to the cloud--a process which had huge impacts on its workforce. The company saw large turnover in the first eighteen months, but they planned on a five-year time horizon to pace out the change. The plan itself changed frequently, but the dilige…
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In today's episode: Aviatrix's Doug Merritt wants to build cultures around daily learning and consistent feedback. In a culture that prioritizes that kind of learning, managers need to be "dribbling coaches"--helping employees continuously implement feedback to achieve long-term success. Feedback is a constant part of school, sports, and other ende…
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In today's episode from Bloomberg Radio: Government jobs used to be a safe, reliable bet--but that's not the case any longer. To survive in the new, less-stable environment, federal workers will need to upskill and become top talent, just like their private-sector counterparts. The cuts being made by DOGE have rippling impacts across industries and…
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In today's episode: Aviatrix's Doug Merritt says there is no failure--just feedback that leads to improvement. When we over-focus on binary successes and failures, we miss the feedback that every outcome reveals to us. By focusing on learning, daily rigor, and a strong feedback loop, we can be ready for surprises and setbacks, achieving success in …
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Doug Merritt, Chairman, CEO, and President of Aviatrix, joins Jessica to discuss his process-centered philosophy in life and business, which focuses on daily learning and consistent feedback to achieve long-term results. Plus, how he developed his company’s culture to survive a digital transformation from on-site to cloud-based software service, an…
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