Hacking Bureaucracy: Insights and Strategies for Getting Things Done is a best-selling book that offers practical advice for navigating and hacking the bureaucratic systems that exist in both big businesses and small organizations.

In this episode, Jason (Jason S Bradshaw) interviews Marina Nitza, one of the co-authors of the book.

Marina shares her experiences working in the federal government and how she discovered that it is possible to make changes and get things done within bureaucratic systems. She discusses various tactics for hacking the bureaucracy, including looking between the silos, being your own customer, and using the bureaucracy against itself.

Marina also emphasizes the importance of owning the process end-to-end, measuring its effectiveness, and creating avenues for feedback. Additionally, she highlights the need for a well-functioning bureaucracy that recognizes decision-making processes and incentives. Finally, Marina explains the role of a crisis engineer and how crises can be leveraged to drive positive change within an organization.

You can get a copy of her book at https://amzn.to/3TGrPzX