))
Through the lens of Customer Experience with Dana Alvarenga | Ep.13
Manage episode 295556926 series 2903100
Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.
I had the opportunity to talk to Dana Alvarenga, Director of Customer Experience at SlapFive.
During our conversation, we talked about skills required for customer facing roles, putting ourselves in the customer's shoes, Slack Communities and how we share our love for Canva.
(We are Fanvas!)
How to reach Dana
https://www.linkedin.com/in/danaalvarenga/
--------
If you enjoy this micro podcast, please subscribe and leave a review.
You can find me on Twitter @CSMToolbox
Don’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement.
Connect with Isabel Ruiz https://bit.ly/2NDfOvy
Join our CSM Toolbox LinkedIn page
https://www.linkedin.com/company/csmtoolbox/
Support the show
50 episodes
Share
