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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🚫 How to address customers that ask for quotes but never award you business

🤝 Why shippers use brokers instead of going direct to carriers

⚖️ Breaking down negotiating during a hostage load situation

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Chapters

1. Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108 (00:00:00)

2. The Final Mile Q&A Session (00:00:38)

3. A Failed Sales Approach Story (00:01:06)

4. Handling Non-Responsive Quote Requests (00:05:07)

5. Why Shippers Need Brokers (00:09:09)

6. Addressing Load Hostage Situations (00:14:50)

7. Closing Thoughts and Farewell (00:20:19)

416 episodes