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How To Improve Your Business By Stepping Into Your Customers' Shoes.
Manage episode 226745037 series 2365319
We’re all customers and consumers of other people’s products and services. Have you ever thought about how your own customer perceives the service they’re getting from your business? What are the things that drive you nuts with other companies? How often do you step into what the experience is like for your own customer to make sure there is no friction? Join Jason & Mark as they look at techniques for doing exactly that on today’s episode.
73 episodes
Manage episode 226745037 series 2365319
We’re all customers and consumers of other people’s products and services. Have you ever thought about how your own customer perceives the service they’re getting from your business? What are the things that drive you nuts with other companies? How often do you step into what the experience is like for your own customer to make sure there is no friction? Join Jason & Mark as they look at techniques for doing exactly that on today’s episode.
73 episodes
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