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Creating Customer Advocates and Your Addressable Market - Part 1

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Manage episode 442982986 series 3580564
Content provided by Multiple Sales Level Consulting Inc.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Multiple Sales Level Consulting Inc. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

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In this episode of The Growth Loop, Corey and Tish dive into the first of three pillars of the Growth Loop model: lifecycle management and the buyer's journey. They break down essential strategies for understanding the buyer's mindset, from shaping customer experiences to driving long-term loyalty and retention. Corey and Tish explore the key distinctions between the Total Addressable Market (TAM) and the Sellable Addressable Market (SAM), and discuss how identifying the right subset of customers can significantly impact business growth. They also touch on the importance of research and analytics in creating frictionless, personalized customer experiences that turn buyers into loyal advocates. By the end of the episode, listeners will have actionable insights into customer acquisition, satisfaction, and retention, ultimately driving revenue and business success. Tune in to learn how to make the customer journey a core component of sustainable growth.

  continue reading

12 episodes

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Manage episode 442982986 series 3580564
Content provided by Multiple Sales Level Consulting Inc.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Multiple Sales Level Consulting Inc. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Send us a text

In this episode of The Growth Loop, Corey and Tish dive into the first of three pillars of the Growth Loop model: lifecycle management and the buyer's journey. They break down essential strategies for understanding the buyer's mindset, from shaping customer experiences to driving long-term loyalty and retention. Corey and Tish explore the key distinctions between the Total Addressable Market (TAM) and the Sellable Addressable Market (SAM), and discuss how identifying the right subset of customers can significantly impact business growth. They also touch on the importance of research and analytics in creating frictionless, personalized customer experiences that turn buyers into loyal advocates. By the end of the episode, listeners will have actionable insights into customer acquisition, satisfaction, and retention, ultimately driving revenue and business success. Tune in to learn how to make the customer journey a core component of sustainable growth.

  continue reading

12 episodes

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