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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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Can AI truly replace the human touch in self-storage?
Scott Meyers welcomes Mason Levy, founder of Swivl, to explore how artificial intelligence is transforming customer engagement across the self-storage industry.
From its surprising roots in healthcare and cannabis tech to powering over 4,700 self-storage facilities today, Swivl is revolutionizing the contact center model with its AI-driven platform.
The conversation dives deep into conversational AI, human-in-the-loop systems, future-proofing tech stacks, and why personalization still matters in an automated world
WHAT TO LISTEN FOR
0:56 The Accidental Storage Tech Founder
5:48 What Makes Swivl Different From Just Another Chatbot?
10:31 Smarter Gate Codes & SMS: Real-Life Use Cases
20:59 Swivl’s Future: Voice AI, Contact Center Suite & More
32:55 The Human Side of Storage: Why Empathy Still Wins
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Click here to get more information and register for the Academy November 6-8, 2025, in St Augustine, FLA.
Chapters
1. The Human Side of Smart Storage (00:00:00)
2. The Accidental Storage Tech Founder (00:00:56)
3. What Makes Swivl Different From Just Another Chatbot? (00:05:48)
4. Smarter Gate Codes & SMS: Real-Life Use Cases (00:10:31)
5. Swivl’s Future: Voice AI, Contact Center Suite & More (00:23:12)
6. The Human Side of Storage: Why Empathy Still Wins (00:35:08)
250 episodes
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