In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.

She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA’s secret to real development.

From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.

🎓 In this episode, Sandrine discusses:

1. Offering real-time, human coaching, not AI substitutes
2. How in-person connection strengthens trust and capability
3. How AXA supports them through listening and co-creation
4. Building a “People Link” community for peer learning and support
5. Why middle managers are the most critical layer in transformation

🙏‍ Thanks you to our series partner - Workhuman

Discover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/

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