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Smoke Break - Episode 12: Alcohol & Tobacco: Getting ID Right Every Time
Episode Duration: 3 minutes
Join host Mike Hernandez as he shares essential strategies for maintaining perfect compliance with alcohol and tobacco regulations. Learn how to implement foolproof systems that protect your business, your license, and your community.
Episode Overview
Master critical compliance areas:
- ID verification procedures
- Staff training approaches
- Operational systems
- Documentation protocols
- Risk management techniques
ID Verification Systems
Learn to implement:
- 35-and-under carding policy
- Comprehensive ID inspection
- Technology-assisted verification
- Tamper detection techniques
- Consistent application standards
Team Training
Develop approaches for:
- Fake ID recognition
- Legal sales hour awareness
- Group purchase detection
- Customer interaction scripts
- Refusal techniques
Operational Safeguards
Master techniques for:
- POS system restrictions
- Legal hours enforcement
- Sale documentation
- Refusal logging
- Compliance auditing
Risk Management
Create systems for:
- Third-party purchase prevention
- Suspicious behavior identification
- Regulatory preparation
- Compliance documentation
- Audit response procedures
Store Manager Action Item
This week's compliance task:
- Review month of sales records
- Analyze for timing/volume patterns
- Conduct surprise ID check audit
- Document compliance levels
- Address any procedural gaps
Resources Mentioned
- Visit cstorethrive.com for additional compliance resources
Next Episode Preview
Coming up: Environmental compliance strategies for your store.
"Smoke Break" delivers weekly insights for convenience store managers in bite-sized, actionable episodes under 10 minutes.
#ConvenienceStore #ComplianceManagement #RetailRegulations #IDVerification #StoreManagement #RetailResponsibility
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