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Emotional Intelligence: Communication and Sales Effectiveness
Manage episode 479408103 series 3619887
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This podcast episode discusses adapting one's communication approach based on emotional intelligence is crucial for achieving positive outcomes, particularly in recruitment and sales. This involves observing nonverbal signals, actively listening, showing empathy, adjusting language, and seeking feedback to better connect with others. For recruiters, understanding and improving emotional intelligence through self-assessment, education, practice, and feedback is essential for building relationships and navigating challenging situations. Numerous resources like books, online courses, and workshops are available to aid individuals in developing their emotional intelligence capabilities.
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