The How to MSP podcast is where smart MSP owners and IT leaders come to laugh, learn, and level up. We unpack the chaos of running a Managed Services Provider—from service delivery to scaling strategies—with expert tips, real talk, and just enough sarcasm to keep it real (and fun).
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Msp (managed Service Provider Podcasts
The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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All things AI related that are relevant to Managed Services Providers.
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PRO Unlimited offers purely vendor-neutral Managed Service Provider (MSP) and Vendor Management System (VMS) solutions for the e-procurement and management of contingent labor, 1099/co-employment risk management, and third-party payroll for client-sourced contract talent.
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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The Podcast of the CompTIA UK Channel Community. Aimed at UK IT Solution Providers, MSP's, Vendors and Distributors. Richard Tubb interviews members to learn about their businesses, the lessons they've learned, and their thoughts on current IT industry trends.
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If you're a managed security provider (MSP), managed security service provider (MSSP), virtual CISO, or a cybersecurity professional looking for insights and advice on ways to build bridges with your clients (or vice versa), look no further than Cyber for Hire | The Managed Security Podcast! Presented in partnership with MSSP Alert and ChannelE2E, Cyber for Hire, is a weekly 60-minute podcast (in two 30-minute segments) hosted by Ryan Morris, Principal Consultant at Morris Management Partner ...
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If you're a managed security provider (MSP), managed security service provider (MSSP), virtual CISO, or a cybersecurity professional looking for insights and advice on ways to build bridges with your clients (or vice versa), look no further than Cyber for Hire | The Managed Security Podcast! Presented in partnership with MSSP Alert and ChannelE2E, Cyber for Hire, is a weekly 60-minute podcast (in two 30-minute segments) hosted by Ryan Morris, Principal Consultant at Morris Management Partner ...
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Welcome to "Beyond the Dashboard" - your one-stop podcast for all things related to KPIs and metrics in the Managed Service Provider (MSP) space. In today's data-driven world, we understand that numbers matter. But what matters even more is understanding those numbers and knowing how to leverage them for the growth of your MSP business. That's where we come in. Every week, we delve into the vast sea of data and bring you insightful discussions about the key performance indicators (KPIs) that ...
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Black Friday 2025: Tech, Coffee, and Cables (EP 945)
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1:02:52Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcas…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 315 of the MSP Marketing Podcast with me, Paul Green. This week… Don’t miss out: Hot new MSP sales book: If sales is one of the biggest headaches within your MSP, then heads up, you need good advice and a solid plan… and I’ve got just the solution. The worst advice for MSPs: MSP growt…
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Does Your MSP Suck at Account Management?
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1:00:29Summary In this episode, Andrew Moore interviews Dan Mallard, a seasoned technologist with over 20 years of experience in the MSP industry. They discuss Dan's journey from corporate IT to becoming a key player in account management within an MSP. The conversation delves into the importance of effective account management, common mistakes made by MS…
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Episode 28 - Profitable Packaging: Fueling Predictable Growth (Guest: Brian Hoppe)
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59:35In Episode 28 of The MSP Sales Podcast, Brian Gillette sits down with Brian Hoppe (Strategic Advisor and Revenue Coach to MSPs) to unpack why pricing, packaging, and financial clarity shape the entire sales experience. Not through pressure, scripts, or gimmicks - but through alignment, transparency, and knowing your numbers. Together, they break do…
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113. Inside Inspiren: Practical AI for Better Care
41:20
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41:20In this episode of Raising Tech, Matt sits down with Inspiren’s Brian Geyser and Michael Wang, two clinician innovators aiming to transform senior living with a fully integrated, AI-driven care platform. Brian shares his path from nurse practitioner to industry innovation leader, while Mike walks through his powerful journey from Green Beret to bed…
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Impossible Goals That Transform MSPs (EP 944)
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57:20Curious why most MSPs get stuck in the “success prison” and how some break through to massive growth? This episode explores tangible strategies for setting and reaching impossible goals, plus expert tips for standing out in tech. Takeaways: Understand the difference between standards and best practices—and why best practices alone will commoditize …
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Compass One: Blackpoint’s North Star for MSPs (EP 943)
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29:27Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ In this lively episode from IT Nation Orlando, Uncle Marv is joined by Mike Estep, Chief Client Officer at Blackpoint Cyber, who discusses the evolution of MSP security products, …
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Rob Rae Unpacks Managed Intelligence (EP 942)
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27:18Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP futu…
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Mastering MSP Cybersecurity with OpenText (EP 941)
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24:45Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ If you’re an MSP aiming to modernize your cybersecurity stack and stay ahead of technology shifts, this episode is your key resource. Mike and Jason share candid insights on autom…
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Adam Slutskin Talks MSP Success at IT Nation (EP 940)
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21:32Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv at IT Nation as he sits down with Adam Slutskin—co-founder, President, and CRO of CyberFOX—for a candid conversation about what it takes to succeed as an MSP, both…
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The Power of GTIA Membership with Dan & MJ (EP 939)
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28:47Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv as he sits down with GTIA’s Dan Wensley and MJ Shoer for a candid discussion about elevating the IT industry. The guests share their experience transitioning from …
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Danger! Never assume your MSP's clients are loyal
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25:47The podcast powered by the MSP Marketing Edge Welcome to Episode 314 of the MSP Marketing Podcast with me, Paul Green. This week… Danger! Never assume your MSP’s clients are loyal: It’s hard for MSPs to win a client, but when they do join you, they stay with you for years. But what if that retention leads to a false sense of security? The reason yo…
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CompTIA to GTIA: Industry Insights with Carolyn April (EP 938)
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32:09Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Dive deep into the channel’s evolution with industry veteran Carolyn April of GTIA. Uncle Marv and Carolyn discuss the organization’s new nonprofit focus, major reports like the S…
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Revenue Rescues with Megan Killion (EP 937)
30:27
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30:27Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Uncle Marv welcomes revenue consultant Megan Killion, previously an agency owner, who shares behind-the-scenes lessons on MSP sales, client targeting, and the realities of lead ge…
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Ditching Best Practices with Keith Ellis (EP 936)
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43:09Keith Ellis joins the show to challenge MSPs everywhere: Are you stuck in survival mode, repeating average practices, or ready for exponential growth? Through personal stories, battle-tested business wisdom, and examples from Microsoft, LinkedIn, and industry disruptors, this episode reveals how commitment, habits and bold thinking transform both m…
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AI as a Service: Synthreo’s MSP Playbook (EP 935)
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22:48Uncle Marv sits down with Callan Sapien of Synthreo to unpack how Synthreo evolved from early ML automation to an MSP-ready AI platform launched in the summer after an acquisition. They discuss the realities of the AI agent and copilot market, the need to focus on observable client problems, and the tension between high-margin opportunities and the…
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Conference Recap: ASCII, IT Nation & Swag (EP 934)
1:02:23
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1:02:23In this live IT Nation recap episode, Uncle Marv threads travel anecdotes, conference takeaways, and practical MSP automation into a cohesive narrative. He shares a whirlwind tour that included Lakeland, Philly, and Orlando, culminating in conference reflections and a candid look at the event’s content breadth. The episode doubles as a field report…
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The Pax8 Agent Store Revolution with Eric Torres (933)
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18:41Join Uncle Marv and Eric Torres, VP of Channel and Community Engagement at Pax8, as they break down the latest in AI-powered MSP automation, cloud marketplaces, and the launch of Pax8’s pioneering agent store. Hear how the company is changing the way MSPs deliver value with customizable solutions and managed intelligence. Takeaways: Pax8’s agent s…
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Uncle Marv welcomes Kristin Spiotto, co-founder of Decoded, to discuss the company’s recent rebrand and expanded services tailored for tech firms. Kirstin explains why messaging clarity is the foundation for any successful marketing plan and how they build comprehensive marketing roadmaps that align with business goals such as ARR and client acquis…
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PIA’s Automation Revolution for MSPs (EP 931)
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14:59Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Ready to supercharge your MSP help desk? This episode reveals how PIA’s James Allen and team built a trusted, flexible AI platform that scales with your business and delivers secu…
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Discover how Thread is reshaping IT service management with next-gen AI features and hear firsthand business insights that will inspire MSPs to scale smarter and deliver better cl…
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Flash by Cavelo: The Next MSP Tool (EP 929)
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25:03Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Want to know how leading MSPs gain real visibility and sell modern security? Tune in as Cavelo launches ‘Flash’—the risk assessment tool MSPs have been waiting for! Don’t miss thi…
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Why people don't believe your MSP's reviews
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27:26The podcast powered by the MSP Marketing Edge Welcome to Episode 313 of the MSP Marketing Podcast with me, Paul Green. This week… Why people don’t believe your MSP’s reviews: People trust what other people say about you more than what you say about yourself. But if all your reviews sound the same they lose their power. Why your technicians won’t se…
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Episode 27 - Lead Generation for MSPs: What Actually Works
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25:27In Episode 27 of The MSP Sales Podcast, Brian Gillette kicks off the new Lead Generation Series- a focused, no-nonsense deep dive into what actually works for MSPs looking to build a reliable pipeline. Don’t waste time on the gimmicks, shortcuts, and “one weird trick” advice floating around out there. This episode breaks down the fundamentals of co…
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Moovila's Project Hub: Templates for Every MSP (EP 928)
16:47
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16:47Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Mike Psenka at IT Nation Orlando as he reveals how Moovila enables MSPs to develop efficient workflows, reduce errors, and leverage automation. The episode sheds light on com…
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Recorded live at IT Nation Orlando, Uncle Marv sits down with Khanh Tran, CEO of Biorn Cyber Group, to break down what CMMC compliance truly involves for MSPs, from level distinct…
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Thinking ThreatLocker is spyware? Think again! Uncle Marv breaks down what ThreatLocker really does. Uncle Marv also shares candid stories and lessons for MSPs, from protecting client networks to handling difficult provider transitions and legal compliance. If you’re serious about your MSP reputation and want to stay on the right side of the law, t…
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112. Why Kyle Rand Believes Love is Greater Than Dementia
40:55
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40:55In this heartfelt and visionary episode of Raising Tech, Matt Reiners welcomes his longtime friend and VR trailblazer, Kyle Rand, CEO and Co-founder of Rendever. From ice cream-fueled volunteer days to industry-shaping innovations, Kyle shares his deeply personal journey into senior living and how Rendever is redefining aging with virtual reality. …
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ASCII Edge Connects Microsoft & MSPs (EP 925)
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30:53Uncle Marv closes out day two at the ASCII Cup by sitting down with Jason Jones from Microsoft, sharing proven tips to leverage the latest Microsoft partner program changes and security bundles. The conversation covers everything MSPs need to know about the new Defender and Purview Suites, actionable Copilot deployment, and best practices in using …
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Community at the Core: Ken Patterson (EP 924)
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20:12Live from the energetic ASCII Cup in Philadelphia, Uncle Marv and tech community leader Ken Patterson cover what matters most to the IT channel: people, purpose, and progress. They reflect on Alan Weinberger’s legacy, the role of events in bringing MSPs together, and how shifts like COVID, cloud, and now AI continue to re-shape both operations and …
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Unlocking ASCII Spark Success - Erez Zevulunov (EP 923)
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24:41Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience. Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real indu…
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MSP Success with ASCII Peer Groups: David Stinner (EP 922)
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14:29Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge. Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey. Di…
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Dawn Sizer’s Tips for MSP Growth (EP 921)
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20:13In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility wi…
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Why being the cheapest MSP is a bad strategy
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31:22The podcast powered by the MSP Marketing Edge Welcome to Episode 312 of the MSP Marketing Podcast with me, Paul Green. This week… Why being the cheapest MSP is a bad strategy: If your marketing strategy is to be the cheapest MSP around, what you’re actually doing is setting yourself up to attract the worst clients, who create the most noise and gen…
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How MSPs Can Stay Relevant with AI (EP 920)
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22:49Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode …
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Brotherhood & Business: Josh Liberman (EP 919)
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24:14Uncle Marv sits with Josh Liberman live at the ASCII Cup in Philadelphia. Josh reflects on three decades of running Net Sciences and the pivotal decision to go “all in” on managed services. Stories span global travels, challenging transitions, and heartwarming ASCII memories—including an emotional tribute to Alan Weinberger. Don't miss actionable b…
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The ASCII Effect: Joe Balsarotti (EP 918)
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18:11Uncle Marv welcomes Joe Balsarotti, president of Software To Go and longtime ASCII board member. Joe shares a treasure trove of business wisdom from four-plus decades in IT, including how strategic vendor relationships and white-glove service drive MSP success today. Together, they honor the legacy of ASCII founder Alan Weinberger, discuss how refe…
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Live at ASCII Edge: Powered By Rythmz (EP 917)
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37:39Uncle Marv streams live from the ASCII Edge event in Philadelphia, capturing the energy of the final channel gathering of the year. He’s joined by Steve Copeland from Rythmz, who shares insights on supplying Internet for live events and reflects on his journey from MSP to vendor. The episode pays heartfelt tribute to Alan Weinberger, founder of the…
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111. Resident Exclusive- A Guide to Apple Health App
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13:10In this episode, Alex Reckard, technician with the Parasol Alliance Tech@Home program, gives a practical, easy-to-follow walkthrough of the Apple Health app. Designed with senior users in mind, this episode explores how the app tracks vital wellness metrics like activity, sleep, heart rate, mindfulness, and more. Alex also breaks down the powerful …
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The podcast powered by the MSP Marketing Edge Welcome to Episode 311 of the MSP Marketing Podcast with me, Paul Green. This week… Is your MSP wasting time on marketing?: Here’s a tactic that all pro marketers use, yet very few MSPs are even aware of. It’s going to save you time and it could even help you find a brand new client. 7 MASSIVE mistakes …
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Episode 26 - Lessons from Building, Selling, and Starting Over (Guest: Colin Knox)
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59:47What do you do after you’ve reached the top? You’ve achieved the dream - built the business, and made the exit. The pressure’s gone, and the question becomes - what now? In Episode 26 of The MSP Sales Podcast, Brian Gillette sits down with Colin Knox (Founder of Gradient MSP, Passportal, & MSPCentric) for a conversation that gets down to the realit…
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NSITSP Spotlight: Ryan Redmond of Optrua (EP 916)
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31:36I chat with Ryan Redmond, founder of Optrua and a long-time advocate for smarter sales, better systems, and industry progress. Ryan walks us through his background in CRM and ERP, shares why MSPs struggle with sales automation, and explains the challenges facing IT professionals when adopting Microsoft Dynamics and integrating it with existing busi…
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I share the latest MSP field story—helping a client whose remote staffer in Argentina couldn’t connect via VPN. What starts as a routine setup turns into a wild ride through blocked IPs, throttled Starlink connections, and Argentina’s secret war on VPNs. Hear how Ubiquiti’s VPN options, Microsoft 365 authentication quirks, and a dash of Duo MFA fin…
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Is Apple Mac Really Worth It for Your Business with Mus Melemendi
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29:14Are you sure your business is using the right system? In this episode of The Cyber CEO, host Haree Patel sits down with Senior Engineer and Team Lead, Mus Melemendi, to settle one of the longest-running debates in business tech: Windows vs macOS. Whether you’re a loyal Windows user or an Apple devotee, this episode explores which platform truly mak…
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MSPs: This simple upsell generates new MRR AND boosts retention
26:28
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26:28The podcast powered by the MSP Marketing Edge Welcome to Episode 310 of the MSP Marketing Podcast with me, Paul Green. This week… MSPs: This simple upsell generates new MRR AND boosts retention: This is something that almost every single client wants but rarely gets from their MSP… a 24/7 at-home support package. And it’s such a simple upsell. MSPs…
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110. How Organic Marketing is Evolving with Tanner Zoromski
21:40
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21:40In this episode of Raising Tech, host Matt Reiners welcomes Tanner Zoromski, Chief Revenue Officer and SEO Director at Pantelope, for an insightful dive into the ever-evolving world of organic marketing, search, and SEO in the age of AI. From watershed SEO updates to how large language models (LLMs) are reshaping search behaviors, Tanner explains w…
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MSP Journey: Kyle Kenyon, The Pro Tech Guy (EP 914)
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1:07:22Uncle Marv welcomes back Kyle Kenyon, “The Pro Tech Guy,” for a lively, no-fluff conversation about cybersecurity, running an MSP, and working smarter — not harder. Kyle opens up about his origins, growing his space, and moving away from “man in the van” operations toward a more structured MSP approach. They dive into key challenges like client edu…
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Man in the Van vs. MSP: 10 Years Later (EP 913)
1:05:32
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1:05:32Uncle Marv hosts a special 10-year reunion with Chad Kempt of Fast Computers to revisit their classic “Man in the Van vs. MSP” debate and explore how the world of solo techs and small MSPs has evolved. They dig into shifting vendor landscapes, realistic service models, and why being lean, documented, and relationship-driven still wins in today’s ma…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 309 of the MSP Marketing Podcast with me, Paul Green. This week… Do marketing you can’t automate or scale: In the early days of trying out new marketing, you can’t always jump straight to automation. Manual testing helps to figure out what marketing actually works for your MSP. MSPs: …
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Episode 25 - Marketing Works. Yours Doesn’t. Here’s Why. (Guest: Johnathan Schofield)
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55:49Too many MSPs are still waiting for someone else to grow their business for them. In Episode 25 of The MSP Sales Podcast, Brian Gillette sits down with Johnathan “Skofi” Schofield, founder of FindMyITPartner.com, to unpack why so many MSPs feel stuck when it comes to growth. They break down why 77% of MSPs still rely on referrals, and what MPSs can…
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