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We trace how low-grade rudeness becomes a structural leak that drains cognitive performance, morale, and retention. We define microaggressions, map the root causes from burnout to leadership modeling, and share a practical system to rebuild safety and focus.
• defining incivility and microaggressions
• the cumulative impact and plausible deniability
• research on observers’ cognitive performance drop
• operational costs beyond turnover and engagement
• root causes stress, style clashes, cultural gaps
• leadership modeling as the critical lever
• naming behaviors and focusing on impact
• training empathy and conflict skills
• structured communication and meeting roles
• building psychological safety without comfort traps
• four quick steps to start change now
This podcast is created by Ai for educational and entertainment purposes only and does not constitute professional medical or health advice. Please talk to your healthcare team for medical advice.

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